Public service logic and the creation of value propositions through framing

Røhnebæk, Maria Taivalsaari and François, Valérie and Kiss, Norbert and Peralta, Alberto and Rubalcaba, Luis and Strokosch, Kirsty and Zhu, Edwina Yida (2022) Public service logic and the creation of value propositions through framing. Public Management Review. ISSN 1471-9037 (https://doi.org/10.1080/14719037.2022.2095002)

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Abstract

This paper aims to contribute to the scholarly debate on public service logic (PSL) by deepening the understanding of how value propositions are created and altered. The PSL literature has so far suggested that value propositions are central to the value creation process, but there is scant understanding of how value propositions are created and adapted to citizens’ needs. The paper contributes by showing how the creation and alteration of value propositions takes place through framing and reframing processes, and it explores how the concept of framing can further advance PSL.

  • Item type:Article
    ID code:87305
    Dates:
    Date
    Event
    5 July 2022
    Published
    5 July 2022
    Published Online
    5 July 2022
    Accepted
    Notes:Copyright © 2022 Taylor & Francis. This is an Accepted Manuscript of an article published by Taylor & Francis in Public Management Review on 5 July 2022, available at: http://www.tandfonline.com/10.1080/14719037.2022.2095002.
    Subjects:Social Sciences > Public Finance
    Social Sciences
    Department:Strathclyde Business School > Work, Organisation and Employment
    Depositing user: Pure Administrator
    Date deposited:13 Nov 2023 14:38
    Last modified:17 Apr 2024 00:55
    URI:https://strathprints.strath.ac.uk/id/eprint/87305
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