Embedding perception : how changes in manufacturing approach influence interaction-design preferences

Urquhart, Lewis and Wodehouse, Andrew (2023) Embedding perception : how changes in manufacturing approach influence interaction-design preferences. Procedings of the Design Society, 3. pp. 1615-1624. ISSN 2732-527X (https://doi.org/10.1017/pds.2023.162)

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Abstract

In conventional manufacturing settings, the integration of knowledge pertaining to aspects of perception, human-factors or user experience can be limited (Agost & Vergara, 2014). Culturally, there is a general split between the practises of designers and those of machine technicians who in many cases will implement the vision of a product designer through machining and assembly. This split is characterised by a lack of integration between the two distinct fields of knowledge. On the one hand, user-experience and human-factors knowledge drawn from work in design interaction (see Jordan, 2000; Moggridge, 2007), design semantics (Krippendorff, 2006) and design emotion (Desmet, 2012) to name a few. On the other is the technical knowledge of manufacturing protocol drawn from work in mechanical engineering studies and indeed experience of process use by skilled workers.