Future-proofing the through-life engineering service systems

Masood, Tariq and Egger, Johannes and Kern, Maximilian (2018) Future-proofing the through-life engineering service systems. Procedia Manufacturing, 16. pp. 179-186. ISSN 2351-9789 (https://doi.org/10.1016/j.promfg.2018.10.162)

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Future-proofing through-life engineering service systems (TESS) is crucial for ensuring their reliable, long and economical whole lives. The TESS are typically composed of high value industrial products and engineering services organised around them. Future-proofing can broadly be achieved by enabling disruption and change management capabilities. However, understanding of TESS future-proofing is limited, which is also important due to the recent industry 4.0 advancements. This paper contributes by presenting (1) a concept of TESS future-proofing, (2) a framework of TESS future-proofing, and (3) examples of the framework application at: (i) management level via change prediction method (CPM), and (ii) operational level via industrial augmented reality (AR).