Process performance measurement support : a critical analysis
Haffey, Mark K. D. and Duffy, Alex H. B. (2001) Process performance measurement support : a critical analysis. In: 13th International Conference on Engineering Design (ICED 01), 2001-08-21 - 2001-08-23.
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Abstract
Design development processes, within engineering disciplines, lack the necessary mechanisms in identifying the specific areas where improved design development performance may be obtained. In addition, they lack the means to consider and align the goals and respective performance levels of related development activities with an organisation's overall goals and performance levels. Current research in organisational performance behaviour, formalised through performance frameworks and methodologies, has attempted to identify and focus upon those critical factors which impinge upon a wealth creation system while attempting to, simultaneously, remain representative of organisational functions, processes, people, decisions and goals. Effective process improvements remain conditional upon: the ability to measure the potential performance gains which may result from an improvement initiative; the ability to understand existing process dynamics and in turn understand the subsequent impact of some change to a system/process; and, the ability to identify potential areas for improvement. The objective of this paper is to discuss some of the management techniques, which are purported to support various process performance concerns and perspectives, and present the major factors that remain unsupported in identifying, measuring and understanding design process performance.
ORCID iDs
Haffey, Mark K. D. and Duffy, Alex H. B. ORCID: https://orcid.org/0000-0002-5661-4314;-
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Item type: Conference or Workshop Item(Paper) ID code: 6741 Dates: DateEvent2001PublishedNotes: IMechE Professional Engineering Publishing, pp561-568 Subjects: Technology > Engineering (General). Civil engineering (General)
Technology > Engineering (General). Civil engineering (General) > Engineering designDepartment: Faculty of Engineering > Design, Manufacture and Engineering Management Depositing user: Miss Caroline Torres Date deposited: 14 Aug 2008 Last modified: 19 Sep 2024 00:24 URI: https://strathprints.strath.ac.uk/id/eprint/6741