Street-level practice and the co-production of third sector-led employability services

Lindsay, Colin and Pearson, Sarah and Batty, Elaine and Cullen, Anne Marie and Easdon, Will (2018) Street-level practice and the co-production of third sector-led employability services. Policy and Politics, 46 (4). pp. 517-587. ISSN 0305-5736

[img]
Preview
Text (Lindsay-etal-PP2017-Street-level-practice-and-the-co-production-of-third-sector-led)
Lindsay_etal_PP2017_Street_level_practice_and_the_co_production_of_third_sector_led.pdf
Accepted Author Manuscript

Download (529kB)| Preview

    Abstract

    Policymakers have promised a personalised approach to improving the employability of disadvantaged groups. The evidence suggests that contracted-out activation programmes in the UK and some other welfare states have instead sometimes delivered a standardised 'work-first' model. An alternative approach is exemplified in local employability services targeting lone parents in Scotland, led by third sector–public sector partnerships. Our research on these services suggests a link between programme governance (defined by flexible funding and collaborative partnership working) and effective street-level practice (where caseworkers and users co-produce services to empower parents). The article concludes by identifying lessons for the coproduction of future employability services.