Apologies, apology legislation and civil disputes : the practical implications of apology legislation for dispute resolution practitioners and their clients

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Agapiou, Andrew and Cheung, Sai On (2017) Apologies, apology legislation and civil disputes : the practical implications of apology legislation for dispute resolution practitioners and their clients. Arbitration, 83 (2). pp. 133-140. ISSN 0003-7877

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Abstract

An apology is arguably the most effective way for a defendant, or other alleged violator of an accepted legal standard, duty or obligation, to demonstrate their assumed responsibility for a wrong committed. Whether an apology is heartfelt, or more calculated and pro forma, there is little question that when an apology is delivered, its maker has assumed at least moral responsibility for the act or omission in question. Societies tend to respect individuals that ‘own up’ to their faults, admit mistakes, take responsibility for their conduct, and offer an appropriate apology to any affected innocent persons. Radzik and Murphy explain that apologising is likely the most explicit manner through which human errors of any kind are acknowledged; ‘well-formed’ apologies implicitly acknowledge wrongdoing, responsibility, and an expression of regret or remorse. However, as the following critical discussions tend to confirm, apologies can also create a legal liability minefield for dispute resolution (DR) practitioners and their clients alike.

ORCID iDs

Agapiou, Andrew ORCID logoORCID: https://orcid.org/0000-0001-8598-9492 and Cheung, Sai On;
  • Item type:Article
    ID code:60748
    Dates:
    Date
    Event
    1 May 2017
    Published
    1 December 2016
    Accepted
    Notes:This is a pre-copyedited, author-produced version of an article accepted for publication in Arbitration following peer review. The definitive published version Agapiou, A., & Cheung, S. O. (2017). Apologies, apology legislation and civil disputes: the practical implications of apology legislation for dispute resolution practitioners and their clients. Arbitration, 83(2), 133-140. is available online on Westlaw UK or from Thomson Reuters DocDel service .
    Subjects:Law > Law of the United Kingdom and Ireland
    Department:Faculty of Engineering > Architecture
    Strategic Research Themes > Society and Policy
    Depositing user: Pure Administrator
    Date deposited:22 May 2017 15:29
    Last modified:05 Dec 2024 01:12
    Related URLs:
    URI:https://strathprints.strath.ac.uk/id/eprint/60748
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