Face to Face Legal Services and their Alternatives : Global Lessons from the Digital Revolution

Smith, Roger and Paterson, Alan (2014) Face to Face Legal Services and their Alternatives : Global Lessons from the Digital Revolution. Centre for Professional Legal Services (CPLS).

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Abstract

The paradox of the present time is that publicly funded legal services are, in countries like the UK, under unparalleled strain. However, the deployment of new technology in the delivery of legal services is dizzyingly rampant. Despite pressures on government funding, this makes it a very exciting time with wonderful possibilities, not all of which are yet, by any means, fully apparent. It is necessary, however, to begin with a recognition of the tide of innovation and creativity that clearly has the potential to transform the practice of law just as it is in the process of transforming other areas of activity.

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