Impact of large-scale automation on healthcare staff

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van der Meer, Robert and Lindsay, Colin and Bennie, Marion and Findlay, Patricia and Corcoran, Emma Dunlop and Commander, Johanna and Lannigan, Norman (2014) Impact of large-scale automation on healthcare staff. In: 21st EurOMA Conference: Operations Management in an Innovation Economy, 2014-06-20 - 2014-06-25, University of Palermo.

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Abstract

New technological advancements are often a driver for change in the redesign of services. More research is needed to better understand the impact of socio-technical dimensions on the implementation of new technological systems in hospital pharmacy. This paper aims to analyse the experiences arising from the large-scale automation of medicines distribution. The introduction of new technology may not only lead to unintended first-order consequences, but can also generate potentially serious adverse feedback loops between the social and technical dimensions. In addition, the longer-term impact of new technology may be quite different for different groups of healthcare staff.

ORCID iDs

van der Meer, Robert ORCID logoORCID: https://orcid.org/0000-0002-9442-1628, Lindsay, Colin ORCID logoORCID: https://orcid.org/0000-0003-2493-6797, Bennie, Marion ORCID logoORCID: https://orcid.org/0000-0002-4046-629X, Findlay, Patricia ORCID logoORCID: https://orcid.org/0000-0003-1874-916X, Corcoran, Emma Dunlop ORCID logoORCID: https://orcid.org/0000-0002-0719-7614, Commander, Johanna ORCID logoORCID: https://orcid.org/0000-0003-1629-1917 and Lannigan, Norman;
CORE (COnnecting REpositories)