Can new laws make public services better? Reflections on diversity legislation for libraries

Joint, N. (2007) Can new laws make public services better? Reflections on diversity legislation for libraries. Library Review, 56 (5). pp. 359-370. ISSN 0024-2535 (https://doi.org/10.1108/00242530710750554)

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Abstract

This paper argues that government-led social legislation inspired by Victorian ideals of paternalistic law-making is still an appropriate way of intervening to promote citizenship and equity in the information society of the twenty first century. However, to do so effectively is more complex than traditional models suggest and needs ongoing and energetic participation from the LIS profession to ensure good laws are put on to the statute book.