Strategic management of public interest organizations

van der Pijl, Kees and Sminia, Harry (2004) Strategic management of public interest organizations. Voluntas: International Journal of Voluntary and Nonprofit Organizations, 15 (2). pp. 137-155. ISSN 0957-8765 (

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This paper argues that strategic management of a public interest organization not only needs to be aimed at the interests it represents, but it also has to incorporate the organization’s internal workings. The functioning of a public interest organi- zation is seen to suffer from a primary dilemma of membership and influence and a secondary dilemma of representation and control. If these dilemmas are not han- dled adequately, the public interest organization will suffer from a vicious circle of contradiction and conflict, eventually threatening the organization’s long-term viability. A case study is elaborated to empirically underpin this proposition.