The importance of being aesthetic: work, employment and service organization

Nickson, Dennis P. and Warhurst, Christopher and Witz, Anne and Cullen, Anne Marie; (2001) The importance of being aesthetic: work, employment and service organization. In: Customer Service. Palgrave, Basingstoke, UK, pp. 170-190. ISBN 0333946073

Abstract

Aesthetic knowledge plays an important part in organizational practice, not only as the symbolic context for work, but as an integral part of the work that people do. It suggests that aesthetic reflexivity, which involves an opening up and questioning of what is known, is experienced as part of practice as well as a 'time out' from practice.

ORCID iDs

Nickson, Dennis P. ORCID: https://orcid.org/0000-0002-3328-0729

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• Item metadata

  Item type:	Book Section
  ID code:	2413
  Dates:	Date Event 29 March 2001 Published
  Keywords:	work, aesthetics, employment, organisations, management, Management. Industrial Management, Sociology
  Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management Social Sciences > Sociology
  Department:	Strathclyde Business School > Work, Organisation and Employment Faculty of Law, Arts and Social Sciences > Government
  Depositing user:	Dr Dennis P. Nickson
  Date deposited:	04 Jul 2008
  Last modified:	05 Jul 2021 08:39
  Related URLs:	http://www.palgrave.com/home/index.asp
  URI:	https://strathprints.strath.ac.uk/id/eprint/2413