The importance of being aesthetic: work, employment and service organization

Nickson, Dennis P. and Warhurst, Christopher and Witz, Anne and Cullen, Anne Marie (2001) The importance of being aesthetic: work, employment and service organization. In: Customer Service. Palgrave, Basingstoke, UK, pp. 170-190. ISBN 0333946073

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Abstract

Aesthetic knowledge plays an important part in organizational practice, not only as the symbolic context for work, but as an integral part of the work that people do. It suggests that aesthetic reflexivity, which involves an opening up and questioning of what is known, is experienced as part of practice as well as a 'time out' from practice.

Author(s):	Nickson, Dennis P. ORCID: https://orcid.org/0000-0002-3328-0729, Warhurst, Christopher, Witz, Anne and Cullen, Anne Marie
Item type:	Book Section
ID code:	2413
Keywords:	work, aesthetics, employment, organisations, management, Management. Industrial Management, Sociology
Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management Social Sciences > Sociology
Department:	Strathclyde Business School > Work, Organisation and Employment Faculty of Law, Arts and Social Sciences > Government
Depositing user:	Dr Dennis P. Nickson
Date deposited:	04 Jul 2008
Last modified:	07 Oct 2019 04:30
Related URLs:	http://www.palgrave.com/home/index.asp
URI:	https://strathprints.strath.ac.uk/id/eprint/2413
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