The distance selling directive: consumer champion or complete irrelevance?

Poulter, A. and Henderson, K. and McMenemy, D. (2003) The distance selling directive: consumer champion or complete irrelevance? In: IADIS e-Society 2003 Conference on E-Commerce, E-Learning and E-Government, 2003-06-03 - 2003-06-06. (Unpublished)

[img]
Preview
PDF (strathprints001868.pdf)
strathprints001868.pdf

Download (219kB)| Preview

    Abstract

    This paper investigates the origins, significant content, UK and EU implementation and outcomes of Directive 97/7/EC on distance selling, hereafter referred to as the Distance Selling Directive (DSD). The DSD has been implemented in national legislation by all EU Member States. In the UK this legislation was the Consumer Protection (Distance Selling) Regulations 2000 (SI 2000 No. 2334), hereafter referred to as the CPDSR.