Modelling e-business processes: a component-based simulation approach

Albores, Pavel and Ball, Peter D. and MacBryde, Jillian C. (2007) Modelling e-business processes: a component-based simulation approach. International Journal of Agile Systems and Management, 2 (3). pp. 242-262. ISSN 1741-9174

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Abstract

With new and emerging e-business technologies to transform business processes, it is important to understand how those technologies will affect the performance of a business. Will the overall business process be cheaper, faster and more accurate or will a sub-optimal change have been implemented? The use of simulation to model the behaviour of business processes is well established, and it has been applied to e-business processes to understand their performance in terms of measures such as lead-time, cost and responsiveness. This paper introduces the concept of simulation components that enable simulation models of e-business processes to be built quickly from generic e-business templates. The paper demonstrates how these components were devised, as well as the results from their application through case studies.

ORCID iDs

Albores, Pavel, Ball, Peter D. and MacBryde, Jillian C. ORCID logoORCID: https://orcid.org/0000-0002-8624-6989;
CORE (COnnecting REpositories)