Critical hospitality management research

Lugosi, P. and Lynch, P.A. and Morrison, A. (2009) Critical hospitality management research. Service Industries Journal, 20 (10). pp. 1465-1478. ISSN 0264-2069 (http://dx.doi.org/10.1080/02642060903038879)

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Abstract

This article discusses the development of critical hospitality management research (CHMR) and explores key issues that such approaches raise. The article is split into two parts. The first reviews contemporary writings that reflect the changing nature of hospitality management research and accounts for the emergence of a critical tradition. The second part identifies eight areas that are central concerns for the future development of CHRM: criticality, ethics and advocacy, scale, claims of legitimacy and research quality, representation, audience, affiliation, insititutions and institutional contexts, and the relationship between management reseach and pedagogy. Associated questions and challenges are surfaced and conclusions drawn.

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