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Organisational transformation: the Highland Spring story

Mendibil, Kepa and Bititci, Umit S. and Maguire, Catherine and Montgomery, Les and Woodburn, Wyllie (2008) Organisational transformation: the Highland Spring story. European Case Clearing House.

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Abstract

This case study discusses the transformation story of Highland Spring over a period of 20 years. Between 1986 and 2006 Highland Spring increased its turnover by approximately 1,100% and the number of employees by 400% and is now the fastest growing company in the UK in its sector. In achieving this level of growth the company has gone through a number of significant waves of change that have transformed it into one of the biggest brands in the bottled water market in the UK.