Strathprints Home | Open Access | Browse | Search | User area | Copyright | Help | Library Home | SUPrimo

Complaint handling in the B2B sector

Evanschitzky, H. and Brock, C. and Kenning, P. and Blut, M. (2008) Complaint handling in the B2B sector. In: 2008 AMA Winter Educators' Conference, 2008-02-15 - 2008-02-18, Austin.

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

This paper describes complaint handling in the B2B sector.

Item type: Conference or Workshop Item (Paper)
ID code: 9350
Notes: AHR. Article published in German in DBW journal.
Keywords: complaint, handling, B2B, sector, ama, austin, 2008, conference, Marketing. Distribution of products
Subjects: Social Sciences > Commerce > Marketing. Distribution of products
Department: Strathclyde Business School > Marketing
Related URLs:
Depositing user: Strathprints Administrator
Date Deposited: 02 Feb 2010 09:51
Last modified: 06 Sep 2014 16:09
URI: http://strathprints.strath.ac.uk/id/eprint/9350

Actions (login required)

View Item