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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including those from the School of Psychological Sciences & Health - but also papers by researchers based within the Faculties of Science, Engineering, Humanities & Social Sciences, and from the Strathclyde Business School.

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Working for welfare in the grip of the iron chancellor: modernisation and resistance in the department of work and pensions

McCafferty, P.H. and Mooney, G. (2007) Working for welfare in the grip of the iron chancellor: modernisation and resistance in the department of work and pensions. In: New Labour/Hard Labour: Restructuring and Resistance inside the Welfare Industry. Policy Press, Bristol, United Kingdom, pp. 209-231. ISBN 9781861348333

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Abstract

This chapter explores the impact of New Labour's attempt to drive down welfare costs on one group of workers (the Department for Work and Pensions) at the very heart of service delivery.