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Benchmarking in the public sector

Wisniewski, M. (2000) Benchmarking in the public sector. In: Exploring Public Sector Strategy. FT Prentice Hall, Harlow, United Kingdom. ISBN 0273646877

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This chapter is a managers guide to benchmarking. It has been published in the title 'Exploring Public Sector Strategy' which brings together a selection of 17 chapters that provide readers with material on a range of important strategic issues of particular relevance to the public sector.