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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

Strathprints serves world leading Open Access research by the University of Strathclyde, including research by the Strathclyde Institute of Pharmacy and Biomedical Sciences (SIPBS), where research centres such as the Industrial Biotechnology Innovation Centre (IBioIC), the Cancer Research UK Formulation Unit, SeaBioTech and the Centre for Biophotonics are based.

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What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study. In: 9th International Conference of Industry, Engineering and Management Systems, 2003-03-17 - 2003-03-19.

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Abstract

Paper focusing on the degree of internal consistency between TQM and performance management systems using a semi-structured interview study.