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The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. Strathprints provides access to thousands of Open Access research papers by University of Strathclyde researchers, including those from the School of Psychological Sciences & Health - but also papers by researchers based within the Faculties of Science, Engineering, Humanities & Social Sciences, and from the Strathclyde Business School.

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What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study. In: 9th International Conference of Industry, Engineering and Management Systems, 2003-03-17 - 2003-03-19.

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Abstract

Paper focusing on the degree of internal consistency between TQM and performance management systems using a semi-structured interview study.