Picture of wind turbine against blue sky

Open Access research with a real impact...

The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs.

The Energy Systems Research Unit (ESRU) within Strathclyde's Department of Mechanical and Aerospace Engineering is producing Open Access research that can help society deploy and optimise renewable energy systems, such as wind turbine technology.

Explore wind turbine research in Strathprints

Explore all of Strathclyde's Open Access research content

Bear with me... - the problems of health and well-being in call centres

Baldry, C.J. and Taylor, P. and Bain, P.M. (2006) Bear with me... - the problems of health and well-being in call centres. In: Institutions, Production and Working Life. Oxford University Press, pp. 235-254. ISBN 0-19929177-2

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

Arising from their work on Sick Building Syndrome in the mid 90s, Chris Baldry with colleagues at the University of Strathclyde, developed a model for analysing employee ill-health in offices. They have subsequently applied this model to the manifestations of ill-health particularly associated with work in call centres.