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The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by Strathclyde researchers, including by researchers from the Physical Activity for Health Group based within the School of Psychological Sciences & Health. Research here seeks to better understand how and why physical activity improves health, gain a better understanding of the amount, intensity, and type of physical activity needed for health benefits, and evaluate the effect of interventions to promote physical activity.

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Labour and the changing landscapes of the call centre

Taylor, Phil (2015) Labour and the changing landscapes of the call centre. In: Putting Labour in its Place. Critical Perspectives on Work and Employment . Palgrave McMillan, Basingstoke, pp. 266-286. ISBN 9781137410351

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Abstract

This chapter builds on previous attempts to integrate labour process analysis with the Global Commodity Chain, Global Value Chain and Global Production Network frameworks.