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Managing the value delivery process

Turner, T.J. and Martinez, V. and Bititci, U. (2004) Managing the value delivery process. International Journal of Physical Distribution and Logistics Management, 34 (4). pp. 302-318. ISSN 0960-0035

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    Abstract

    This paper introduces a reference model for the life cycle of a logical business unit (LBU). It goes on to explain how the model was deduced from empirical data generated during participation by the authors in a series of change management interventions in various organisations situated in the West of Scotland. Case studies are used from these interventions to illustrate how the application of reliability-engineering concepts was used to explore the performance of business processes in delivering stakeholder value. It is recommended that "generate" "decommission" and "remedial" business processes are added to a widely used business process framework. This new framework when used for lifecycle planning of LBUs in conjunction with the LBU life cycle model can assist businesses in reliable delivery of stakeholder value.

    Item type: Article
    ID code: 3892
    Keywords: process management, stakeholders, value chain, desin engineering, logistics management, Management. Industrial Management, Engineering (General). Civil engineering (General), Transportation, Management of Technology and Innovation
    Subjects: Social Sciences > Industries. Land use. Labor > Management. Industrial Management
    Technology > Engineering (General). Civil engineering (General)
    Department: Faculty of Engineering > Design, Manufacture and Engineering Management
    Related URLs:
      Depositing user: Strathprints Administrator
      Date Deposited: 24 Aug 2007
      Last modified: 04 Sep 2014 12:27
      URI: http://strathprints.strath.ac.uk/id/eprint/3892

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