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The interplay between performance measurement, organizational culture and management styles

Bititci, U. and Mendibil, Kepa and Nudurupati, Sai S. and Turner, Trevor J. and Garengo, Patrizia (2004) The interplay between performance measurement, organizational culture and management styles. Measuring Business Excellence, 8 (3). pp. 28-41. ISSN 1368-3047

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Abstract

It is generally agreed that businesses perform better if they are managed through formalised, balanced and integrated performance measures. Reports on some case studies which were part of a study to explore the dynamics and relationships between performance measurement, organizational culture and management styles. A key finding of the work is that organisational culture and management style seems to be interdependent throughout the lifecycle of the performance measurement system.