Picture of scraped petri dish

Scrape below the surface of Strathprints...

The Strathprints institutional repository is a digital archive of University of Strathclyde research outputs. Explore world class Open Access research by researchers at Strathclyde, a leading technological university.

Explore

Exploring the link between ‘customer experience’ and ‘value-in-use’ : empirical evidence from business and consumer sectors

Wilson, Hugh and Lemke, Fred and Clark, Moira (2010) Exploring the link between ‘customer experience’ and ‘value-in-use’ : empirical evidence from business and consumer sectors. In: 18th International Colloquium in Relationship Marketing, 2010-09-27 - 2010-09-29.

Full text not available in this repository. (Request a copy from the Strathclyde author)

Abstract

Abstract of paper which explores the link between ‘customer experience’ and ‘value-in-use’.