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Service quality, usage process quality and value-in-use

Wilson, Hugh and Macdonald, Emma and Lemke, Fred and Clark, Moira (2011) Service quality, usage process quality and value-in-use. In: EMAC 40th Conference, 2011-05-24 - 2011-05-27, Ljubljana.

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Abstract

This conference abstact looks at service quality, usage process quality and value-in-use

Item type: Conference or Workshop Item (Other)
ID code: 34525
Keywords: service quality, usage process quality, value-in-use, Marketing. Distribution of products
Subjects: Social Sciences > Commerce > Marketing. Distribution of products
Department: Strathclyde Business School > Marketing
Related URLs:
Depositing user: Pure Administrator
Date Deposited: 09 Nov 2011 16:18
Last modified: 07 Dec 2013 13:47
URI: http://strathprints.strath.ac.uk/id/eprint/34525

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