Wilson, Hugh and Macdonald, Emma and Lemke, Fred and Clark, Moira (2011) Service quality, usage process quality and value-in-use. In: EMAC 40th Conference, 2011-05-24 - 2011-05-27, Ljubljana.
Full text not available in this repository. (Request a copy from the Strathclyde author)Abstract
This conference abstact looks at service quality, usage process quality and value-in-use
| Item type: | Conference or Workshop Item (Other) |
|---|---|
| ID code: | 34525 |
| Keywords: | service quality, usage process quality, value-in-use, Marketing. Distribution of products |
| Subjects: | Social Sciences > Commerce > Marketing. Distribution of products |
| Department: | Strathclyde Business School > Marketing |
| Related URLs: | |
| Depositing user: | Pure Administrator |
| Date Deposited: | 09 Nov 2011 16:18 |
| Last modified: | 04 Oct 2012 17:50 |
| URI: | http://strathprints.strath.ac.uk/id/eprint/34525 |
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