Ball, Peter D. and Bititci, Umit and Muir, Daniel and McCluskey, Bryan and Watson, David (2001) Implementing ERP : comparative case studies. In: IFIP Working Conference on Strategic Manufacturing, 2001-08-26 - 2001-08-29, Aalborg.
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Success of Enterprise Resource Planning (ERP) systems depends on rigorous and disciplined approach to planning and implementation. This paper presents a selection and implementation methodology that has been applied to three similar companies and highlights a wide variation in outcome. The underlying reasons for the variations in success can be specifically attributed to organisational personalities and culture. Analysis of these case studies provides key lessons and concludes by summarising these lessons in a cause and effect diagram.
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