Kehoe, D.F. and Burns, N.D. and Bititci, Umit (1999) A composite approach to performance measurement system auditing. International Journal of Business Performance Management, 1 (3). 279 - 298.Full text not available in this repository. (Request a copy from the Strathclyde author)
This paper describes the result of a major collaborative research programme between the universities of Liverpool, Loughborough and Strathclyde funded by the EPSRC into the development of an integrated approach to the audit and assessment of performance measurement systems. The basis of the research was that to fully evaluate an organisation's performance measurement system (PMS) from three distinct viewpoints namely the structural alignment view, the information view and the behavioural view. The methodology developed is described in detail, together with the results of an industrial case study into the application of the audit approach.
|Keywords:||performance measurement systems, audit methods, PMS reference model, consequences chart, integrated PMS, Management. Industrial Management, Business and International Management, Strategy and Management|
|Subjects:||Social Sciences > Industries. Land use. Labor > Management. Industrial Management|
|Department:||Faculty of Engineering > Design, Manufacture and Engineering Management|
|Depositing user:||Pure Administrator|
|Date Deposited:||05 Sep 2011 12:51|
|Last modified:||04 May 2016 19:22|