Encouraging password manager use

Renaud, Karen and Zimmermann, Verena (2019) Encouraging password manager use. Network Security, 2019 (6). p. 20. ISSN 1353-4858 (https://doi.org/10.1016/S1353-4858(19)30075-3)

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Abstract

Password managers are a marvellous invention – essentially removing the pain that comes from trying to remember multiple, complex passwords. Yet adoption rates are low, which seems strange because no-one tries to memorise all their contacts' telephone numbers. There are many free password manager apps, so cost is not a deterrent. So, what is going on?