A framework to maximise the communicative power of knowledge visualisations

Renaud, Karen and van Biljon, Judy; (2019) A framework to maximise the communicative power of knowledge visualisations. In: SAICSIT '19. Association for Computing Machinery (ACM), ZAF. ISBN 9781450372657

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    Abstract

    Knowledge visualisation, in the field of information systems, is both a process and a product, informed by the closely aligned fields of information visualisation and knowledg management. Knowledge visualisation has untapped potential within the purview of knowledge communication. Even so, knowledge visualisations are infrequently deployed due to a lack of evidence-based guidance. To improve this situation, we carried out a systematic literature review to derive a number of “lenses” that can be used to reveal the essential perspectives to feed into the visualisation production process.We propose a conceptual framework which incorporates these lenses to guide producers of knowledge visualisations. This framework uses the different lenses to reveal critical perspectives that need to be considered during the design process. We conclude by demonstrating how this framework could be used to produce an effective knowledge visualisation.