Can digital technologies improve students' efficiency? : Exploring the role of Virtual Learning Environment and Social Media use in Higher Education
Lacka, Ewelina and Wong, Andy TC and Haddoud, Mohamed Yacine (2021) Can digital technologies improve students' efficiency? : Exploring the role of Virtual Learning Environment and Social Media use in Higher Education. Computers & Education, 163. 104099. ISSN 0360-1315 (https://doi.org/10.1016/j.compedu.2020.104099)
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Abstract
Digital technologies, including Virtual Learning Environment (VL) and Social Media (SM), are well adopted in the Higher Education (HE) setting, yet little is known about the role these tools play in supporting students' achievement of HE goals. This research is the first to examine student efficiency by uncovering the direct links between HE inputs and outputs in consideration of technology use. Building on service productivity theory, a two-phase approach is adopted to empirically examine if VL and SM use enhances students' efficiency in HE goals attainment. The first phase identified a range of HE inputs and outputs perceived by HE students via structured interviews. Through questionnaires, the second phase revealed how technology use changed the input-output transformation. Our findings suggest that students are better off without relying on digital technologies. While VL can enhance students' HE goals achievement with additional inputs, students who use SM are the least efficient. This encourages further work to devise more diligent use of VL and SM under the HE setting.
ORCID iDs
Lacka, Ewelina, Wong, Andy TC ORCID: https://orcid.org/0000-0001-8942-1984 and Haddoud, Mohamed Yacine;-
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Item type: Article ID code: 74886 Dates: DateEvent30 April 2021Published25 December 2020Published Online13 December 2020AcceptedSubjects: Education Department: Faculty of Engineering > Design, Manufacture and Engineering Management Depositing user: Pure Administrator Date deposited: 15 Dec 2020 10:04 Last modified: 01 Dec 2024 06:18 Related URLs: URI: https://strathprints.strath.ac.uk/id/eprint/74886