Digital Working, Learning and Information Sharing

Morrison, Ciarán and Rooney, Laura (2017) Digital Working, Learning and Information Sharing. Digital Health & Care Institute, Glasgow.

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Digital working, learning and information sharing are increasingly a day-to-day part of the lives of the workforce providing care and support, and of people with care and support needs. Digital technology is a part of our daily lives, how we use it will continue to change the nature of care and support for years to come. Making sure that everyone can get the best out of digital technologies is an important part of enabling people to continue to live independently. So too is ensuring that these digital resources are accessible to all. Working digitally has many benefits, including improved communication, access to knowledge and expertise, resource savings and interconnecting people and organisations so that best practice can be more widely shared. Digital working, learning and information sharing enables diverse and geographically disparate social care organisations and workers to support each other and learn from each other in a timely fashion. Digital working can encourage debate and learning as well as information exchange between workers and the people they support and their carer’s. A strategic approach is required to maximise the potential value of technology in adult social care. The principles and actions outlined in this strategy will support commissioners and employers to develop the digital capability of their workforces and ensure that digital approaches to delivering car and support are open to everyone.