Picture of DNA strand

Pioneering chemical biology & medicinal chemistry through Open Access research...

Strathprints makes available scholarly Open Access content by researchers in the Department of Pure & Applied Chemistry, based within the Faculty of Science.

Research here spans a wide range of topics from analytical chemistry to materials science, and from biological chemistry to theoretical chemistry. The specific work in chemical biology and medicinal chemistry, as an example, encompasses pioneering techniques in synthesis, bioinformatics, nucleic acid chemistry, amino acid chemistry, heterocyclic chemistry, biophysical chemistry and NMR spectroscopy.

Explore the Open Access research of the Department of Pure & Applied Chemistry. Or explore all of Strathclyde's Open Access research...

Skill requirements in retail work : the case of high-end fashion retailing

Nickson, Dennis and Price, Robin and Baxter-Reid, Hazel and Hurrell, Scott (2017) Skill requirements in retail work : the case of high-end fashion retailing. Work, Employment and Society, 31 (4). pp. 692-708. ISSN 0950-0170

[img]
Preview
Text (Nickson-etal-WES2016-Skill-requirements-in-retail-work)
Nickson_etal_WES2016_Skill_requirements_in_retail_work.pdf
Accepted Author Manuscript

Download (469kB)| Preview

    Abstract

    This article considers skill requirements in retail work, drawing on the example of high-end fashion retailing. It considers debates about the required ‘soft’ and ‘hard’ skills for such work. Drawing on Cockburn’s (1983) typology of: skill residing in the worker; in what is required to perform a job; and as a socially constructed political concept, it seeks to offer more nuanced discussion of the nature of skills in retail work beyond the usual characterisation of such work as being inherently low skilled. Data is reported from 37 interviews with managers, supervisors and employees in a range of high-end fashion retailing outlets. The article recognises how this work was seen as skilled by the interviewees, particularly with regard to the desired product knowledge and selling ability required for such work. Lastly, it seeks to refine Cockburn’s typology in understanding skill requirements in retail work.