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Gestão de recursos humanos e desempenho operacional : evidências empíricas

Jabbour, Charbel José Chiappetta and de Souza Freitas, Wesley Ricardo and Teixeira, Adriano Alves and de Sousa Jabbour, Ana Beatriz Lopes (2012) Gestão de recursos humanos e desempenho operacional : evidências empíricas. Gestão & Produção, 19 (2). pp. 347-360.

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Human resource management is often cited as a variable that positively influences the performance of organizations. Arguments and theoretical proposals of similar content have increased in the literature, yet there is very little research that sheds light on this relationship in Brazilian companies. Accordingly, a survey was conducted in order to check empirically whether the human resource management positively influences the operational performance of companies in the Brazilian automotive industry focusing on the segment of automotive parts and components. Methodologically, a survey of 75 companies in the sector aforementioned was carried out; the data were analyzed using Structural Equation Modeling, a second-generation multivariate analysis. The main hypothesis was confirmed indicating that human resource management is indeed positively related to the operational performance of the companies studied.