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Discover open research at Strathprints as part of International Open Access Week!

23-29 October 2017 is International Open Access Week. The Strathprints institutional repository is a digital archive of Open Access research outputs, all produced by University of Strathclyde researchers.

Explore recent world leading Open Access research content this Open Access Week from across Strathclyde's many research active faculties: Engineering, Science, Humanities, Arts & Social Sciences and Strathclyde Business School.

Explore all Strathclyde Open Access research outputs...

Union Representation and Organisation in European Contact Centres - Experiences and Challenges : A Report for Union Network International

Taylor, Philip (2014) Union Representation and Organisation in European Contact Centres - Experiences and Challenges : A Report for Union Network International. [Report]

Full text not available in this repository. Request a copy from the Strathclyde author