Picture of industrial chimneys polluting horizon

Open Access research shaping international environmental governance...

Strathprints makes available scholarly Open Access content exploring environmental law and governance, in particular the work of the Strathclyde Centre for Environmental Law & Governance (SCELG) based within the School of Law.

SCELG aims to improve understanding of the trends, challenges and potential solutions across different interconnected areas of environmental law, including capacity-building for sustainable management of biodiversity, oceans, lands and freshwater, as well as for the fight against climate change. The intersection of international, regional, national and local levels of environmental governance, including the customary laws of indigenous peoples and local communities, and legal developments by private actors, is also a signifcant research specialism.

Explore Open Access research by SCELG or the School of Law. Or explore all of Strathclyde's Open Access research...

Human resources in tourism : still waiting for change? - a 2015 reprise

Baum, Thomas (2015) Human resources in tourism : still waiting for change? - a 2015 reprise. Tourism Management, 50. 204–212. ISSN 0261-5177

[img]
Preview
Text (Baum-TM2015-human-resources-in-tourism)
Baum_TM2015_human_resources_in_tourism.pdf
Accepted Author Manuscript
License: Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 logo

Download (573kB) | Preview

Abstract

Seemingly intransigent human resource issues remain at the forefront of global tourism’s challenges. Some of the key issues were identified in Baum’s (2007) reflections on this topic. In light of the significant change that has impacted on tourism and employment in the intervening years, this conceptual paper provides an assessment of the current status of the issues that Baum identified in 2007 and identifies a range of emerging concerns that continue to shape the tourism workplace and workforce. The status of tourism work can be seen in terms of both continuity and change and the impact of these contrary forces is considered in reaching conclusions that highlight both the ongoing challenges for tourism and the evident progress that can be identified.