A qualitative evaluation of general practitioners’ views on protocol-driven eReferral in Scotland

Bouamrane, Matt-Mouley and Mair, Frances S. (2014) A qualitative evaluation of general practitioners’ views on protocol-driven eReferral in Scotland. BMC Medical Informatics and Decision Making, 14. 30. ISSN 1472-6947

[thumbnail of Bouamrane-Mair-BMC-MIDM-2014-A-qualitative-evaluation-of-general-practitioners-views-on-protocol]

Preview

Text (Bouamrane-Mair-BMC-MIDM-2014-A-qualitative-evaluation-of-general-practitioners-views-on-protocol)
Bouamrane_Mair_BMC_MIDM_2014_A_qualitative_evaluation_of_general_practitioners_views_on_protocol.pdf
Final Published Version
License:

Download (1MB)| Preview

Official URL: https://doi.org/10.1186/1472-6947-14-30

Abstract

The ever increasing volume of referrals from primary care to specialist services is putting considerable pressure on resource-constrained health services while effective communication across fragmented services remains a substantial challenge. Previous studies have suggested that electronic referrals (eReferral) can bear important benefits for cross-organisational processes and patient care management. We conducted 25 semi-structured interviews and 1 focus group with primary care providers to elucidate General Practitioners’ (GPs) perspectives on information management processes in the patient pathway in NHSScotland, 1 focus group with members of the Scottish Electronic Patient Record programme and one interview with a senior architect of the Scottish Care Information national eReferral System (SCI Gateway). Using Normalisation Process Theory, we performed a qualitative analysis to elucidate GPs’ perspectives on eReferral to identify the factors which they felt either facilitated or hindered referral processes.

ORCID iDs

Bouamrane, Matt-Mouley

and Mair, Frances S.;

Citations and altmetrics

Item metadata

Item type:	Article
ID code:	53602
Dates:	Date Event 9 April 2014 Published 14 March 2014 Accepted
Keywords:	information systems , medical informatics applications , eReferral, Electronic information resources, Health Informatics, Health Policy
Subjects:	Bibliography. Library Science. Information Resources > Information resources > Electronic information resources
Department:	Faculty of Science > Computer and Information Sciences
Depositing user:	Pure Administrator
Date deposited:	06 Jul 2015 13:43
Last modified:	02 Apr 2021 02:51
Related URLs:	Journal or Publication
URI:	https://strathprints.strath.ac.uk/id/eprint/53602

Export

CORE (COnnecting REpositories)