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Open Access research with a European policy impact...

The Strathprints institutional repository is a digital archive of University of Strathclyde's Open Access research outputs. Strathprints provides access to thousands of Open Access research papers by Strathclyde researchers, including by researchers from the European Policies Research Centre (EPRC).

EPRC is a leading institute in Europe for comparative research on public policy, with a particular focus on regional development policies. Spanning 30 European countries, EPRC research programmes have a strong emphasis on applied research and knowledge exchange, including the provision of policy advice to EU institutions and national and sub-national government authorities throughout Europe.

Explore research outputs by the European Policies Research Centre...

Discourse about workforce development in tourism – an analysis of public policy, planning and implementation in Australia and Scotland : hot air or making a difference?

Solnet, David and Nickson, Dennis and Richard, Robinson N.S. and Kralj, Anna and Baum, Tom (2014) Discourse about workforce development in tourism – an analysis of public policy, planning and implementation in Australia and Scotland : hot air or making a difference? Tourism Analysis, 19 (5). pp. 609-623. ISSN 1083-5423

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Abstract

This paper addresses the contribution of the policy formulation process in driving agendas relating to workforce development in the tourism sectors of Australia and Scotland. This discussion represents an exploratory study that seeks to fill a clear conceptual and empirical gap in the extant literature. The discussion is located within wider consideration of the role of public and private sector stakeholders in policy formulation and implementation as a manifestation of active labour market policy engagement. Using a process of systematic documentary analysis, the study considers public policy reports and implementation strategies published in Australia (24) and Scotland (34) between 2000 and 2012 and focuses on the role of key actors, methodologies employed and the recommendations that arise within each report. Conclusions relating to the process of stakeholder engagement and its relative ineffectiveness are drawn.