Implementing Six Sigma in Challenging Times : A Case Study

Hernandez, Jose Luis and Turner, Trevor; Vallespir, Bruno and Alix, Thècle, eds. (2010) Implementing Six Sigma in Challenging Times : A Case Study. In: Advances in Production Management Systems. New Challenges, New Approaches. IFIP Advances in Information and Communication Technology . Springer, FRA, pp. 514-521. ISBN 9783642163579 (https://doi.org/10.1007/978-3-642-16358-6_64)

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Abstract

This paper presents the findings of a two year Knowledge Transfer Partnership (KTP) project between the University of Strathclyde and a small Scottish manufacturing company. The aim of this KTP is to bring stability and continuity to the organisational processes of the business by introducing Six Sigma. The paper discusses the effects that the current economic climate has had in the business and presents the findings of a Six Sigma project implementation.