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A study of measuring the impact of employee perception on business-IT alignment via neural network

Wong, T.C. and Ngan, S.-C. and Chan, F.T.S. and Chong, A.Y.L. (2011) A study of measuring the impact of employee perception on business-IT alignment via neural network. In: IEEE International Conference on Industrial Engineering and Engineering Management. IEEE, pp. 635-638. ISBN 9781457707407

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Abstract

In this study, an attempt has been made to investigate the connectivity strength of employee perception on the successful implementation of business-IT alignment. To be specific, we first justify and verify the connection between several employee perceptions and business-IT alignment through hypothesis testing, and then measure the relative importance of each perception onto business-IT alignment via neural network computation. Our findings suggested that perceived employee communication has the strongest relationship with business-IT alignment, followed by employee knowledge and employee trust. Specifically, employee communication and knowledge are two major perceptions that affect the success of the business-IT alignment.