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Open Access research that is better understanding work in the global economy...

Strathprints makes available scholarly Open Access content by researchers in the Department of Work, Employment & Organisation based within Strathclyde Business School.

Better understanding the nature of work and labour within the globalised political economy is a focus of the 'Work, Labour & Globalisation Research Group'. This involves researching the effects of new forms of labour, its transnational character and the gendered aspects of contemporary migration. A Scottish perspective is provided by the Scottish Centre for Employment Research (SCER). But the research specialisms of the Department of Work, Employment & Organisation go beyond this to also include front-line service work, leadership, the implications of new technologies at work, regulation of employment relations and workplace innovation.

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Public Internet access in areas of deprivation : the case of Glasgow

Anderson, Gillian Hopkins and Whalley, Jason (2013) Public Internet access in areas of deprivation : the case of Glasgow. In: 24th European Regional Conference of the International Telecommunications Society, 2013-10-20 - 2013-10-23.

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Abstract

The Internet plays an increasingly central role in the lives of individuals. Through the Internet, individuals can engage in a wide array of activities such as shopping, participating in social networking activities, obtaining information and so forth. Given the extent to which the Internet is now used, those without access are placed at a disadvantage. They will miss out on the savings that occur when you shop online, lose contact with friends and family by not engaging in social networking and lack information on which to make decisions. This paper explores the role that libraries may play in providing Internet access. This is examined within the context of Glasgow, a large post-industrial city where Internet adoption is lower than in comparable cities and which has a large proportion of its population facing a range of socio-economic hardships. Primary data was collected, from library staff across the city and users in three areas of deprivation. The analysis demonstrates the role played by libraries as the provider of public Internet access. It also shows that this role is not without its difficulties – inadequate levels of resources have been provided to fulfil the multiple roles played by libraries in these communities. The data highlights the wide range of activities that users undertake online. In addition, the analysis shows how government policies shape the scope and quality of the infrastructure that is available while encouraging further use of the Internet in libraries.