On evaluating the performance of 'wide-band' GDSS's

Eden, Colin (1995) On evaluating the performance of 'wide-band' GDSS's. European Journal of Operational Research, 81 (2). pp. 302-311. ISSN 0377-2217

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Abstract

Many Group Decision Support Systems are designed to work within a complex organizational environment and to tackle complex strategic issues. Many have called for these systems to be evaluated in relation to clear success criteria. This paper addresses the issues that this request raises and seeks to encourage a debate about alternative research methods appropriate to such a task. Specifically the paper discusses: the purpose of the systems, the need to attend to the past and future of a group, GDSS to support negotiation towards decision-making, the significance of the consultant client relationship, the role of decision models, the duration of the intervention, and the role of a theoretical framework. A number of research methods are discussed and some of the problems in their use noted Ultimately the paper argues for more ‘action research’ rather than less of any other sort of research.

Creators(s): Eden, Colin;
Item type:Article
ID code:43741
Keywords:evaluation, performance, wide-band, wideband, GDSSs, systems, computers, research, management, decision, Management. Industrial Management, Modelling and Simulation, Management Science and Operations Research, Information Systems and Management
Subjects:Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department:Strathclyde Business School > Strategy and Organisation
Depositing user: Pure Administrator
Date deposited:07 May 2013 14:12
Last modified:01 Jan 2021 10:37
URI:https://strathprints.strath.ac.uk/id/eprint/43741
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