On evaluating the performance of 'wide-band' GDSS's

Eden, Colin (1995) On evaluating the performance of 'wide-band' GDSS's. European Journal of Operational Research, 81 (2). pp. 302-311. ISSN 0377-2217 (https://doi.org/10.1016/0377-2217(93)E0241-O)

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Abstract

Many Group Decision Support Systems are designed to work within a complex organizational environment and to tackle complex strategic issues. Many have called for these systems to be evaluated in relation to clear success criteria. This paper addresses the issues that this request raises and seeks to encourage a debate about alternative research methods appropriate to such a task. Specifically the paper discusses: the purpose of the systems, the need to attend to the past and future of a group, GDSS to support negotiation towards decision-making, the significance of the consultant client relationship, the role of decision models, the duration of the intervention, and the role of a theoretical framework. A number of research methods are discussed and some of the problems in their use noted Ultimately the paper argues for more ‘action research’ rather than less of any other sort of research.

  • Item type:Article
    ID code:43741
    Dates:
    Date
    Event
    March 1995
    Published
    Keywords:evaluation, performance, wide-band, wideband, GDSSs, systems, computers, research, management, decision, Management. Industrial Management, Modelling and Simulation, Management Science and Operations Research, Information Systems and Management
    Subjects:Social Sciences > Industries. Land use. Labor > Management. Industrial Management
    Department:Strathclyde Business School > Strategy and Organisation
    Depositing user: Pure Administrator
    Date deposited:07 May 2013 14:12
    Last modified:13 Aug 2021 02:24
    URI:https://strathprints.strath.ac.uk/id/eprint/43741
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