Coherence and balance in strategies for the management of public services

Eden, Colin and Cropper, Steve (1992) Coherence and balance in strategies for the management of public services. Public Money and Management, 12 (3). pp. 43-52. ISSN 0954-0962

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Abstract

Recent ‘models’ of public management see strategy as providing a broad direction, or framework, within which learning and responsiveness are encouraged. Strategic direction is deliberately designed and yet is expected to emerge through the ‘routine’ decision‐making activity of managers at all levels in the organization. In this article, an approach to managing strategy development, review and renewal in public service organizations is proposed, and methods for testing it are described. The work was developed and tested over three years with the Director General of the Prison Service of England and Wales and with senior managers responsible for developing strategy in other public service organizations.

  • Item type:Article
    ID code:43588
    Dates:
    Date
    Event
    1992
    Published
    Keywords:coherence, balance, strategies, management , public services, strategic direction, strategy development , review and renewal, Management. Industrial Management, Public Administration, Business, Management and Accounting(all), Sociology and Political Science
    Subjects:Social Sciences > Industries. Land use. Labor > Management. Industrial Management
    Department:Strathclyde Business School > Strategy and Organisation
    Depositing user: Pure Administrator
    Date deposited:25 Apr 2013 13:05
    Last modified:20 Jan 2021 20:40
    URI:https://strathprints.strath.ac.uk/id/eprint/43588
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