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Optimising content clarity for human-machine systems

Weir, George and Anagnostou, N.K. (2007) Optimising content clarity for human-machine systems. In: Proceedings of the 10th IFAC/IFIP/IFORS/IEA Symposium on Analysis, Design, and Evaluation of Human-Machine Systems, 2007-09-04 - 2007-09-06.

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Abstract

This paper details issues associated with the production of clearly expressed and comprehensible technical documentation for domestic appliances and human-machine systems, and describes an approach to optimising the clarity of such content. The aim is to develop support for authors in checking the likely comprehensibility of chosen forms of expression by reference to an external measure of 'likely familiarity'. Our DOcumentation Support Tool (DoST) will assist in identifying words and expression forms that are likely to be unfamiliar to end users.