Using simulation to evaluate e-business process implementations

Ball, P.D. and Albores, Pavel and MacBryde, Jillian C.; McGeough, J.A., ed. (2003) Using simulation to evaluate e-business process implementations. In: Computer-aided production engineering 2003. Professional Engineering Publishing, Bury-St-Edmunds, United Kingdom, pp. 319-326. ISBN 9781860584046

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Abstract

E-business adoption within companies appears to be driven by high level justification and 'me too' attitudes rather than from detailed investigation and assessment of the operational benefits. This paper argues the need to perform this detailed investigation and proposes the use of discrete event simulation as a tool for this analysis. Case studies from two small to medium enterprises illustrate features of simulation tools required that could improve the evaluation of e-business process implementations. Results from the case studies show the effect of e-business process implementations on the dynamics of the business whilst demonstrating the greater understanding of the dynamic performance that can be gained.

Item metadata

Item type:	Book Section
ID code:	18248
Dates:	Date Event 2003 Published
Keywords:	discrete event simulation, e-business, small to medium enterprises, e-business process implementation, business dynamics, Management. Industrial Management
Subjects:	Social Sciences > Industries. Land use. Labor > Management. Industrial Management
Department:	Strathclyde Business School > Management Science Faculty of Engineering > Design, Manufacture and Engineering Management
Depositing user:	Strathprints Administrator
Date deposited:	18 May 2010 09:34
Last modified:	17 Jun 2021 01:26
URI:	https://strathprints.strath.ac.uk/id/eprint/18248

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