Preparing for the Ultimate Customer

Levie, J.D. and Eaton, Sharon; Joly, A., ed. (2006) Preparing for the Ultimate Customer. In: The Growing Business Handbook 9th Edition. Kogan Page Ltd, London, pp. 405-408. ISBN 0749448075

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Levie, J.D. ORCID logoORCID: and Eaton, Sharon; Joly, A.