Items where department is "Strathclyde Business School > Human Resource Management"

A

Anderson, P. (2009) Intermediate occupations and the conceptual and empirical limitations of the hourglass economy thesis. Work, Employment and Society, 23 (1). pp. 169-180. ISSN 0950-0170

Ackroyd, S. and Batt, R. and Thompson, P. and Tolbert, P. (2004) The Oxford handbook of work and organization. Oxford Handbooks in Business and Management . Oxford University Press, Oxford, United Kingdom. ISBN 0199269920

Alvesson, M. and Thompson, P. (2004) Post-bureaucracy? In: The Oxford Handbook of Work and Organization. Oxford University Press, Oxford, United Kingdom, pp. 485-507. ISBN 0199269920

B

Bennie, Marion and Corcoran, Emma Dunlop and Findlay, Patricia and Commander, Johanna and Lindsay, Colin and Van Der Meer, Robert (2013) Impact of robotics-led organisational change on the pharmacy workforce - preliminary findings : report for the pharmacy & prescribing support unit, NHS Greater Glasgow & Clyde. [Report]

Baum, Thomas (2012) Human resource management in tourism: a small island perspective. International Journal of Culture, Tourism and Hospitality Research, 6 (2). pp. 124-132. ISSN 1750-6182

Baum, Thomas (2012) Working the skies : changing representations of gendered work in the airline industry, 1930–2011. Tourism Management, 33 (5). 1185–1194. ISSN 0261-5177

Baines, Donna and Cunningham, I.R. (2011) 'White knuckle care work' : violence, gender and new public management in the voluntary sector. Work, Employment and Society, 25 (4). pp. 760-776. ISSN 0959-0170

Burns, C. and Conchie, S. (2011) Measuring implicit trust and automatic attitude activation. In: Handbook of research methods on trust. Edward Elgar, London. ISBN 9781848447677

Baum, T. (2011) Tourism and generation Y. [Review]

Burt, E. and Scholarios, D.M. (2011) Recruiting for values in charitable organisations : a comparative perspective. In: Voluntary Organizations and Public Service Delivery. Routledge studies in the management of voluntary and non-profit organizations . Routledge. ISBN 978-0-415-87473-1

Bititci, U. and Ackermann, F. and Ates, Aylin and Davies, John and Garengo, Patrizia and Gibb, Stephen and Macbryde, Jillian and Mackay, David and Maguire, Catherine and Van Der Meer, Robert and Shafti, Farhad and Bourne, Michael and Firat, Sinaye Umit (2011) Managerial processes: business processes that sustain performance. International Journal of Operations and Production Management, 31 (8). 851 - 891. ISSN 0144-3577

Bititci, Umit S. and Ackermann, Fran and Ates, Aylin and Davies, John and Garengo, Patrizia and Gibb, Stephen and MacBryde, Jillian and Mackay, David and Maguire, Catherine and van der Meer, Robert and Shafti, Farhad and Bourne, Michael and Firat, Seniye Umit (2011) Managerial processes: business process that sustain performance. International Journal of Operations and Production Management, 31 (8). 851 - 891. ISSN 0144-3577

Bittici, U. and Ackermann, F. and Ates, Aylin and Davies, John D. and Gibb, S. and MacBryde, Jillian C. and Mackay, David and Maguire, Catherine and Van Der Meer, R.B. and Shafti, F. and , EPSRC (Funder) (2011) Managerial processes : an operations management perspective towards dynamic capabilities. Production Planning and Control, 22 (2). 157 - 173. ISSN 0953-7287

Baum, T. (2010) Demographic changes and the labour market in the international tourism industry. In: Tourism and demography. Goodfellow, Oxford. ISBN 9781906884154

Baum, T.G. (2010) From upper-class to underclass. Working the skies : representations and reality, 1930-2010. In: CAUTHE 2010. CAUTHE, Melbourne. ISBN 9781862955608

Baum, T.G. (2010) From upper-class to underclass. Working the skies: representations and reality, 1930 - 2010. In: CAUTHE Annual Conference, 2010-02-01, Hobart, Tas. (In Press)

Baum, Thomas and Smyth, Geraldine (2010) Charting a journey : from refugee to tourism employee and tourism entrepreneur. In: Tourism Research: a 20-20 vision. Goodfellow, Oxford, pp. 177-189. ISBN 9781906884109

Baum, T.G. and O'Gorman, Kevin D. (2010) Iran or Persia: What's in a name, the decline and fall of a tourism industry? In: Tourism and Political Change. Goodfellow, Oxford.

Bititci, U. and Ackermann, F. and Ates, Aylin and Davis, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, David and Maguire, Catherine and Van Der Meer, R.B. and Shafti, F. and Bourne, M. (2008) Manage processes: what are they? Working paper. University of Strathclyde, Glasgow, UK.

Bain, P.M. and Taylor, P. (2008) No passage to India? Initial responses of UK trade unions to call centre offshoring. Industrial Relations Journal, 39 (1). pp. 5-23. ISSN 0019-8692

Baum, T. and Teixeira, R.M. (2008) Manpower demand and qualification requirements in the hospitality sector: the case of Aracaju, Brazil. Journal of Teaching in Travel and Tourism.

Baum, T.G. (2008) Implications of hospitality and tourism labour markets for talent management strategies. International Journal of Contemporary Hospitality Management, 20 (7). pp. 720-729. ISSN 0959-6119

Baum, T.G. and Hearns, N. and Devine, F. (2008) Place branding and the representation of people at work: Exploring issues of tourism imagery and migrant labour in the Republic of Ireland. Place Branding and Public Diplomacy, 4 (1). pp. 45-60.

Boreham, P. and Thompson, P. and Parker, R. and Hall, R. (2008) New Technology @ Work. Routledge. ISBN 978-0-415-26897-4

Burns, C. (2007) Measuring the impact of a psychological contract for health and safety. People Management. p. 50. ISSN 1358-6297

Baum, T. (2007) Skills and the hospitality sector in a transition economy: the case of front office employment in Kyrgyzstan. Asia Pacific Journal of Tourism Research, 12 (2). pp. 89-102. ISSN 1094-1665

Baum, T. and Devine, P.F. (2007) Skills and training in the hotel sector: The case of front office employment in Northern Ireland. International Journal of Hospitality Management, 7 (3-4). pp. 269-280. ISSN 0278-4319

Bain, P.M. and Baldry, C.J. and Bunzel, D. and Gall, G. and Gilbert, K. and Hyman, J.D. and Scholarios, D.M. and Taylor, P. and Watson, A.C. (2007) The meaning of work in the new economy. Future of Work . Palgrave, Basingstoke, United Kingdom. ISBN 140393407X

Baum, T. and Dutton, E. and Kokkranikal, J.J. (2007) Cultural diversity in hospitality work. Cross Cultural Management: An International Journal, 14 (3). pp. 229-239. ISSN 1352-7606

Baum, T. and Hearns, N. and Devine, P.F. (2007) Place, people and interpretation: issues of migrant labour and tourism imagery in Ireland. Tourism Recreation Research, 32 (3). pp. 39-48. ISSN 0250-8281

Baum, T. and Perman, R.J. and Wong, K.Y. (2007) Sustainability of tourism industrial development: capturing evidence of productivity spillovers between foreign and local. Annals of Tourism Research. ISSN 0160-7383

Baum, T. and Szivas, E. (2007) HRD in tourism: a role for government? Tourism Management. ISSN 0261-5177

Baum, T.G. (2007) Convergence of delivery modes in HE and the implications for academic staff training. To be ascertained. (Unpublished)

Baum, T.G. and Thompson, K.J. (2007) Skills and labour markets in transition: a tourism skills inventory of Kyrgyzstan, Mongolia and Uzbekistan. Asia Pacific Journal of Human Resources, 45 (2). pp. 235-255. ISSN 1038-4111

Baum, T. (2007) The social construction of skills: a hospitality sector perspective. European Journal of Vocational Training, 44 (2). pp. 74-88. ISSN 0378-5068

Baum, T.G. (2007) Human resources in tourism: still waiting for change. Tourism Management, 28. pp. 1383-1389. ISSN 0261-5177

Baum, T.G. (2007) Skills, training and development within an insular labour market: the changing role of catering managers in the healthcare environment. Journal of Vocational Education and Training, 26 (2). pp. 132-147. ISSN 1363-6820

Baum, T.G. and Lockstone, Leonie (2007) VOLUNTEERS AND MEGA SPORTING EVENTS DEVELOPING A RESEARCH FRAMEWORK. International Journal of Event Management Research, 3 (1). pp. 29-41.

Baldry, C.J. and Taylor, P. and Bain, P.M. (2006) Bear with me... - the problems of health and well-being in call centres. In: Institutions, Production and Working Life. Oxford University Press, pp. 235-254. ISBN 0-19929177-2

Baum, T. (2006) Comprehensive human resource planning: an essential key to sustainable tourism in island settings. In: Classic Reviews in Tourism. Multilingual Matters Ltd. ISBN 187315044X

Baum, T. (2006) Human resource management for tourism hospitality and leisure. Thomson. ISBN 9781844801961

Baum, T. (2006) Human resources issues in the tourism of extreme island destinations. In: Extreme Tourism: Lessons from the World's Cold Water Islands. Advances in Tourism Research . Elsevier. ISBN 978-0-08-044656-1

Baum, T. and Go, F. and Monticello, M. (2006) Human resource management in the hospitality industry. John Wiley. ISBN 7561120729

Baum, T. and Kokkranikal, J.J. (2006) Human resource development for competitiveness and sustainability: a case study of Indian tourism. In: Managing Employee Attitudes and Behaviours in the Tourism and Hospitality Industry. Nova Science, pp. 805-832. ISBN 1590336305

Baum, T.G. (2006) Food or facilities? The changing role of catering managers in the healthcare environment. Nutrition and Food Science, 36 (3). pp. 138-152. ISSN 0034-6659

Baum, T.G. (2006) Reflections on the nature of skills in the experience economy: Challenging traditional skills models in hospitality. Journal of Hospitality and Tourism Management, 13 (2). pp. 124-135. ISSN 1447-6770

Baum, T. (2006) Low cost air travel: social inclusion or social exclusion? Tourism, Culture and Communication, 7 (1). ISSN 1098-304X

Burns, C. and Mearns, K. and McGeorge, P. (2006) Explicit and implicit trust within safety culture. Risk Analysis, 26 (5). pp. 1139-1150. ISSN 0272-4332

Baldry, C. and Scholarios, D.M. and Hyman, J. (2005) Organisational commitment among software developers. In: Management, Labour Process and Software Development. Reality bytes. Routledge, pp. 168-195. ISBN 041532047X

Baum, T. (2005) Global tourism higher education - the British Isles experience. Journal of Teaching in Travel and Tourism, 5 (1). pp. 27-38. ISSN 1531-3220

Baum, T. (2005) Revisiting the tourism area life cycle model - is there an off-ramp? In: The Tourism Area Life Cycle, Volume 2: Conceptual and Theoretical Issues. Channel View, pp. 219-230. ISBN 1-84541-028-9

Baum, T.G. (2005) The Future of Work and Employment in Tourism. In: Tourism Management Dynamics: Trends, Management and Tools. Butterworth Heinemann. ISBN 0750663782

Baum, T.G. and Lai, P. (2005) Just-in-time labour in the hospitality sector? Employee Relations, 27 (1). pp. 86-102. ISSN 0142-5455

Born, M. and Scholarios, D.M. (2005) Decision making in selection. In: Blackwell Handbook of Personnel Selection. Blackwell Publishing, pp. 267-290. ISBN 1405117028

Baum, T.G. and Paul, B. (2004) Accommodation. In: Tourism: principles and practice. 3rd ed. Pearson, Harlow, United Kingdom, pp. 384-419. ISBN 027368406X

Bolton, S.C. (2004) Conceptual confusions : emotion work as skilled work. In: The skills that matter. Palgrave, London. ISBN 9781403906397

Bain, P.M. and Gall, G. and Gilbert, K. and Taylor, P. (2004) Failing to organize or organizing to fail? Challenge, opportunity and the limitations of union policy in four call centres. In: The Future of Worker Representation. Palgrave, pp. 62-81. ISBN 140391477X

Bain, P.M. and Taylor, P. and Gilbert, K. and Gall, G. (2004) Unionism, non-unionism and workers' attitudes to representation in four call centres. In: The Future of Worker Representation. Palgrave, pp. 62-81. ISBN 140391477X

Baum, T. and Kokkranikal, J.J. (2004) Human resource management in tourism. In: Tourism Management. Continuum.

Baum, T.G. and Joliffe, L.E. (2004) Event tourism partnership evolution - Evidence from the Highlands of Scotland. Tourism Today, 4 (3). pp. 7-20. ISSN 1450-0906

Baum, T.G. and Kua, J. (2004) Perspectives on the development of low cost airlines in South East Asia: Evidence from the regional press. Current Issues in Tourism, 7 (3). pp. 262-276. ISSN 1368-3500

Baum, T.G. and Parra Lopez, E. (2004) An analysis of supply-side relationships in small island destinations: the role of tour operators, travel agencies and tourism transport in the Canary islands. Tourism and Hospitality Planning and Development, 1 (3). pp. 1-18. ISSN 1479-053X

Baum, T.G. and Perman, R.J. and Wong, K.Y. (2004) Foreign direct involvement and sustainability of hotel industry development: an econometric model for capturing productivity spillovers. Tourism Economics. ISSN 1354-8166

Burns, C. and Flin, R. (2004) The role of trust in safety management. Human Factors and Aerospace Safety, 4 (4). pp. 227-287. ISSN 1468-9456

Bessant, J. and Birley, S. and Cooper, C. and Dawson, S. and Gennard, J. and Gardiner, M. and Gray, A.I. and Jones, P. (2003) The state of the field in UK management research: reflections of the research assessment exercise (rae) panel. British Journal of Management, 14 (1). pp. 51-68. ISSN 1045-3172

Baldry, C.J. and Hyman, J.D. and Scholarios, D.M. and Buizel, D. (2003) Work-life imbalance in call centres and software development. British Journal of Industrial Relations, 41 (2). pp. 215-239. ISSN 0007-1080

Baum, T. and Kokkranikal, J.J. (2003) Sustainable human resources practices for positive employee attitudes and behaviour - a case study of Indian tourism. In: Managing Employee Attitudes and Behaviours in the Tourism Industry. Nova Science. ISBN 1590336305

Baum, T.G. and Hassanien, A.S. (2003) Hotel re-positioning through property renovation. Tourism and Hospitality Research, 4 (2). pp. 144-157. ISSN 1467-3584

Bruton, J.D. and Lemmens, R. and Shi, C.L. and Persson-Sjogren, H. and Westerblad, H. and Ahmed, M. and Pyne, N.J. and Frame, M.J. and Furman, B.L. and Islam, M.S. (2003) Ryanodine receptors of pancreatic beta-cells mediate a distinct context-dependent signal for insulin secretion. FASEB Journal, 17. pp. 301-303. ISSN 0892-6638

Bain, P.M. and Taylor, P. (2002) Ringing the changes? Union recognition and organisation in call centres in the UK finance sector. Industrial Relations Journal, 33 (3). pp. 246-261. ISSN 0019-8692

Bain, P.M. and Watson, A.C. and Mulvey, G. and Taylor, P. and Gall, G. (2002) Taylorism, targets and the pursuit of quantity and quality by call centre management. New Technology, Work and Employment, 17 (3). pp. 170-185. ISSN 0268-1072

Baum, T. and Kokkranikal, J.J. (2002) The role of product innovation in rural tourism development: a case study of houseboats in Kerala. In: Innovation in Tourism Planning. Dublin Institute of Technology. ISBN 0-9542930-2-9

Baum, T.G. (2002) Skills and training for the hospitality sector: a review of issues. Journal of Vocational Education and Training, 54 (3). pp. 343-363. ISSN 1363-6820

Baum, T.G. and Farquarson, L. (2002) Enacting organisational change programmes: a centre stage role for HRM? International Journal of Contemporary Hospitality Management, 14 (4). pp. 243-250. ISSN 0959-6119

Baum, T.G. and Hassanien, Ahmed (2002) Hotel innovation through property renovation. International Journal of Hospitality and Tourism Administration, 3 (4). pp. 5-24. ISSN 1525-6480

Baum, T.G. and Kokkranikal, J.J. (2002) Human resource development for tourism in rural communities: a case study of Kerala. Asia Pacific Journal of Tourism Research, 7 (2). pp. 64-76. ISSN 1094-1665

Bain, P.M. and Taylor, P. (2001) Seizing the time? Union recruitment potential in Scottish call centres. Scottish Affairs, 37 (Autumn). pp. 104-128. ISSN 0966-0356

Baum, T.G. and Carter, L.J. and Joliffe, L.E. (2001) Cultural tourism in Canada - the Newfoundland experience. Tourism Recreation Research, 21 (1). ISSN 0250-8281

Baum, T.G. and Gillespie, C.H. (2001) Developing a CD-Rom as a teaching and learning tool in food and beverage management. Journal of Teaching in Travel and Tourism, 2 (1). pp. 41-62. ISSN 1531-3220

Baum, T.G. and Gillespie, C.H. (2001) Innovation and creativity in higher education: the development of a CD-Rom to support teaching and learning in food and veverage management. Scottish Journal of Adult and Continuing Education, 6 (2). ISSN 1361-7788

Baum, T.G. and Odgers, P. (2001) Benchmarking best practice in hotel front office: The western European experience. Journal of Quality Assurance in Hospitality and Tourism, 2 (3). pp. 93-109. ISSN 1528-008X

Baum, T.G. and Teixeira, R.M. (2001) Tourism education in the UK: Lesson drawing in educational policy. Anatolia, 12 (2). pp. 85-110. ISSN 1303-2917

Baum, T.G. and Teixeira, R.M. (2001) Trends and issues in tourism and hospitality education: visioning the future. Tourism and Hospitality Research, 4 (4). pp. 367-376. ISSN 1467-3584

Bain, P.M. and Taylor, P. (2000) Entrapped by the 'electronic panopticon'? worker resistance in the call centre. New Technology, Work and Employment, 15 (1). pp. 2-18. ISSN 0268-1072

Baum, Thomas and Nickson, Dennis (1998) Teaching human resource management in tourism and hospitality : a critique. International Journal of Contemporary Hospitality Management, 10 (2). pp. 75-79. ISSN 0959-6119

Baldry, C.J. and Bain, P.M. and Taylor, P. (1997) Sick and tired? working in the modern office. Work, Employment and Society, 11 (3). pp. 519-539. ISSN 0950-0170

C

Carter, Bob and Danford, Andy and Howcroft, Debra and Richardson, Helen and Smith, Andrew and Taylor, Philip (2012) Nothing gets done and no one knows why : PCS and workplace control of lean in HM Revenue and Customs. Industrial Relations Journal, 43 (5). pp. 416-432. ISSN 0019-8692

Cushen, Jean and Thompson, Paul (2012) Doing the right thing? HRM and the angry knowledge worker. New Technology, Work and Employment, 27 (2). pp. 79-92. ISSN 0268-1072

Canduela, Jesus and Dutton, Matthew and Johnson, Steve and Lindsay, Colin and McQuaid, Ronald and Raeside, Robert (2012) Ageing, skills and participation in work-related training in Britain : assessing the position of older workers. Work, Employment and Society, 26 (1). pp. 42-60. ISSN 0950-0170

Cheung, Catherine and Baum, Tom and Wong, Alan (2012) Relocating empowerment as a management concept for Asia. Journal of Business Research, 65 (1). pp. 36-41. ISSN 0148-2963

Cooper, C. and Coulson, A.B. and Taylor, P. (2011) Accounting for human rights : doxic health and safety practices - the accounting lessons from ICL. Critical Perspectives On Accounting, 22 (8). 738–758. ISSN 1045-2354

Carter, Bob and Danford, Andy and Howcroft, Debra and Richardson, Helen and Smith, Andrew and Taylor, Philip (2011) '"All they lack is a chain" : Lean and the new performance management in the British Civil Service. New Technology, Work and Employment, 26 (2). pp. 83-97. ISSN 0268-1072

Cunningham, I. and James, P. (2011) Voluntary organisations and public service delivery. Routledge Studies in the Management of Voluntary and Non-profit Organizations . Routledge, London. ISBN 9780415874731

Cunningham, Ian (2011) Employment conditions in the scottish social care voluntary sector : impact of public funding constraints in the context of economic recession. [Report]

Carter, Bob and Danford, Andrew and Howcroft, Debra and Richardson, Helen and Smith, Andrew and Taylor, Philip (2011) Lean and mean in the Civil Service : the case of processing in HMRC. Public Money and Management, 31 (2). pp. 115-122. ISSN 0954-0962

Cunningham, Ian and Nickson, Dennis (2011) A gathering storm? Re-tendering and the voluntary sector workforce. International Journal of Public Sector Management, 24 (7). pp. 662-672. ISSN 0951-3558

Cunningham, Ian and Nickson, Dennis (2010) Personalisation and its implications for work and employment in the voluntary sector. [Report]

Cunningham, Ian (2010) The HR function in purchaser-provider relationships : insights from the UK voluntary sector. Human Resource Management Journal, 20 (2). pp. 189-205. ISSN 0954-5395

Canduela, Jesus and Chandler, Rachel and Elliott, Ian and Lindsay, Colin and Macpherson, Suzi and McQuaid, Ronald and Raeside, Robert (2010) Partnerships to support early school leavers : school-college transitions and winter leavers in Scotland. Journal of Education and Work, 23 (4). pp. 339-362. ISSN 1363-9080

Cooper, C. and Coulson, A.B. and Taylor, Philip (2010) Accounting for human rights: doxic health and safety practices - the accounting lessons from ICL. In: APIRA Conference, 2010-07-11 - 2010-07-13, University of Sydney, Australia. (Unpublished)

Cunningham, I.R. and James, P. (2010) Strategies for union renewal in the context of public sector outsourcing. Economic and Industrial Democracy, 31 (1). ISSN 0143-831X

Cunningham, I.R. (2010) Constrained by managerialism: caring as participation in the voluntary social services. Economic and Industrial Democracy, 31 (3). pp. 1-24. ISSN 0143-831X

Cunningham, Ian (2010) Drawing from a bottomless well? Exploring the resilience of value-based psychological contracts in voluntary organizations. International Journal of Human Resource Management, 21 (5). pp. 699-719. ISSN 0958-5192

Cruickshank, G.S. and Ngoga, D. and Detta, A. and Green, S. and James, N.D. and Wojnecki, C. and Doran, J. and Halbert, G.W. (2009) A Cancer Research UK pharmacokinetic study of bpa-mannitol in patients with high grade glioma to optimise uptake parameters for clinical trials of BNCT. Applied Radiation and Isotopes, 67 (7-8). S31-S33. ISSN 0969-8043

Cunningham, I.R. and James, P. (2009) The outsourcing of social care in Britain : what does it mean for voluntary sector workers? Work, Employment and Society, 23 (2). pp. 363-375. ISSN 0950-0170

Carter, R. and Danford, A. and Howcroft, D. and Richardson, H. and Smith, A. and Taylor, P. (2009) Employees' perceptions of the impact of lean organization in HM Revenue and Customs. [Report]

Cunningham, Ian and Nickson, Dennis (2009) Re-tendering and the voluntary sector: implications for terms and conditions and workforce attitudes. In: International Labour Process Conference, 2009-04-06 - 2009-04-08, Edinburgh.

Conchie, S. and Burns, C. (2009) Improving occupational safety : using a trusted information source to communicate about risk. Journal of Risk Research, 12 (1). pp. 13-25. ISSN 1366-9877

Cooper, Christine and Coulson, A.B. and Taylor, P. (2009) Accounting for human rights: doxic health and safety practices - the accounting lesson from ICL. In: The Interdisciplinary Perspectives on Accounting Conference, 2009-07-01, Innsbruck, Austria. (Unpublished)

Cox, A and Marchington, Mick and Suter, J (2009) Employee involvement and participation : developing the concept of institutional embeddedness using WERS2004. International Journal of Human Resource Management, 20 (10). pp. 2150-2168. ISSN 0958-5192

Cunningham, I. and Nickson, D.P. (2009) Gathering Storm? Procurement, re-tendering and the voluntary sector social care workforce : a report for the voluntary sector social services workforce unit. [Report]

Cunningham, I.R. (2008) A race to the bottom? exploring variations in employment conditions in the voluntary sector. Public Administration, 86 (4). pp. 1033-1053. ISSN 0033-3298

Conchie, S. and Burns, C. (2008) Trust and risk communication in high-risk organizations : a test of principles from social risk research. Risk Analysis, 28 (1). pp. 141-149. ISSN 0272-4332

Cunningham, I.R. (2008) Employment Relations in the Voluntary Sector. Routledge. ISBN 978-0-415-42713-5

Cunningham, I.R. (2008) Mobilising workers within inter-organisational relationships in the UK voluntary sector. Industrial Relations Journal, 39 (3). pp. 191-211. ISSN 0019-8692

Cunningham, I.R. (2008) Reshaping employment relations in the UK voluntary sector: an exploratory study into the impact of best value. Local Government Studies, 34 (3). pp. 379-396. ISSN 0300-3930

Chan, J.K.L. and Baum, T. (2007) Ecotourists' perception of ecotourism experience in lower Kinabatangan, Sabah, Malaysia. Journal of Sustainable Tourism, 15 (5). pp. 574-590. ISSN 0966-9582

Chan, J.K.L. and Baum, T. (2007) Riverboat tourism as part of ecotourism activities - tourists' reactions, perceptions and management implications - the case of sukua, malaysia. Tourism, Culture and Communication. ISSN 1098-304X

Chan, J.K.L. and Baum, T. (2007) Some new thoughts in researching consumer satisfaction: an extension of Herzberg's motivator and hygiene factor theory. Journal of Travel and Tourism Marketing, 23 (1). pp. 71-83. ISSN 1054-8408

Cooper, C. and Taylor, P. (2007) Prison privatisation in Scotland. In: Reclaiming the Economy: Alternatives to Market Fundamentalism in Scotland and Beyond. Scottish Left Review Press, pp. 114-128. ISBN 978-0-9550362-3-2

Cunningham, I.R. and James, P. (2007) False economy? The costs of contracting and workforce insecurity in the voluntary sector. [Report]

Cunningham, I.R. and James, P. and Dibben, P. (2006) Tensions in local government employment relationships The case of long-term sickness absence : The case of long-term sickness absence. Public Management Review, 8 (2). pp. 207-225. ISSN 1471-9037

Cooper, Christine and Taylor, Phil and Smith, Newman and Catchpowle, Lesley (2005) A discussion of the political potential of social accounting. Critical Perspectives On Accounting, 16 (7). pp. 951-974. ISSN 1045-2354

Cooper, Christine and Taylor, Phil (2005) Independently verified reductionism: prison privatization in Scotland. Human Relations, 58 (4). pp. 497-522. ISSN 0018-7267

Cunningham, I.R. and Dibben, P. and James, P. (2004) Bridging the gap between rhetoric and reality: Line managers and the protection of job security for ill workers in the modern workplace. British Journal of Management, 15 (3). pp. 273-290. ISSN 1045-3172

Cunningham, I.R. and James, P. and Roper, I. (2003) Promoting family-friendly policies: is the basis of the government's ethical standpoint viable. Personnel Review, 32 (2). pp. 211-230. ISSN 0048-3486

Callaghan, G. and Thompson, P. (2002) We recruit attitude: the selection and shaping of call centre labour. Journal of Management Studies, 39 (2). pp. 233-254. ISSN 0022-2380

Cunningham, I.R. and Dibben, P. and James, P. (2002) Absence management: the issues of job retention and return to work. Human Resource Management Journal, 12 (2). pp. 82-94. ISSN 0954-5395

Cunningham, I.R. and Dibben, P. and James, P. (2002) Modern HRM: Does it have a human face? Society in Transition, 33 (2). pp. 213-226. ISSN 1028-9852

Callaghan, G. and Thompson, P. (2001) Edwards revisited: Technical control in call centres. Economic and Industrial Democracy, 22 (1). pp. 13-37. ISSN 0143-831X

Cunningham, I.R. (2001) Sweet charity! Managing employee commitment in the UK voluntary sector. Employee Relations, 23 (3). pp. 192-206. ISSN 0142-5455

Cunningham, I.R. and Dibben, P. and James, P. (2001) Senior management commitment to disability: the influence of legal compulsion and best practice. Personnel Review, 30 (4). pp. 454-467. ISSN 0048-3486

Cooper, C. and Taylor, P. (2000) From Taylorism to Ms Taylor: the transformation of the accounting craft. Accounting, Organizations and Society, 25 (6). pp. 555-578. ISSN 0361-3682

Cunningham, I.R. (1999) Human resource management in the voluntary sector: challenges and opportunities. Public Money and Management, 19 (2). pp. 19-25. ISSN 0954-0962

Cuthbert, Lindsay and Nickson, Dennis (1999) Smoking in the restaurant industry? Time for a ban? International Journal of Contemporary Hospitality Management, 11 (1). pp. 31-37. ISSN 0959-6119

D

Duncan, Tara and Scott, David and Baum, Thomas (2013) The mobilities of hospitality work : an exploration of issues and debates. Annals of Tourism Research, 41 (C). pp. 1-19. ISSN 0160-7383

Duxbury, Geoffrey and Kelly, James F. and Blake, Thomas A. and Langford, Nigel (2012) Observation of infrared free-induction decay and optical nutation signals from nitrous oxide using a current modulated quantum cascade laser. Journal of Chemical Physics, 136 (17). ISSN 0021-9606

Duxbury, Geoffrey and Kelly, James F. and Blake, Thomas A. and Langford, Nigel (2012) Sub-Doppler spectra of infrared hyperfine transitions of nitric oxide using a pulse modulated quantum cascade laser : rapid passage, free induction decay, and the ac Stark effect. Journal of Chemical Physics, 136 (17). ISSN 0021-9606

Duxbury, Geoffrey and Kelly, James F. and Blake, Thomas A. and Langford, Nigel (2012) The ac Stark effect in nitric oxide induced by rapidly swept continuous wave quantum cascade lasers. Journal of Chemical Physics, 136 (17). ISSN 0021-9606

Devins, David and Bickerstaffe, Tim and Nunn, Alex and Mitchell, Ben and McQuaid, Ronald and Egdell, Valerie and Lindsay, Colin (2011) The role of skills: from worklessness to sustainable employment with progression : UK Commission for Employment and Skills Evidence Report no. 38. [Report]

Danford, A. and Durbin, Sue and Richardson, M. and Tailby, S. and Stewart, P. (2009) 'Everybody's talking at me' : the dynamics of information disclosure and consultation in high-skill workplaces in the UK. Human Resource Management Journal, 19 (4). 337–354. ISSN 0954-5395

Danford, A. and Richardson, M. and Stewart, P. and Tailby, S. and Upchurch, Martin (2008) Partnership, high performance work systems and quality of working life. New Technology, Work and Employment, 23 (3). pp. 151-166. ISSN 0268-1072

Danford, A. and Richardson, M. and Stewart, P. and Pulignano, V. (2008) Lean produciton and quality of working life on the shop floor : the experience of British and Italian car workers. In: Flexibility at Work. Palgrave-Macmillan, Basingstoke, p. 45. ISBN 9781403900418

Devine, F. and Hearns, N. and Baum, T.G. and Murray, A. (2008) Cultural diversity in the curriculum: perceptions and attitudes of Irish hospitality and tourism academics. Irish Educational Studies, 27 (1). pp. 81-97. ISSN 0332-3315

Darr, A. and Warhurst, C. (2008) Assumptions, assertions and the need for evidence: debugging debates about knowledge workers. Current Sociology, 56 (1). pp. 25-45. ISSN 0011-3921

Dutton, E. and Warhurst, C. and Lloyd, C. and James, S. and Commander, J. and Nickson, D.P. (2008) Just like the elves in Harry Potter : room attendants in UK hotels. In: Low Wage Work in the UK. Russell Sage, New York, pp. 97-130. ISBN 9780871545633

Devine, P.F. and Baum, T.G. and Hearns, N. and Devine, A. (2007) Cultural Diversity in Hospitality Work: The Northern Ireland Experience. International Journal of Human Resource Management, 18 (2). 333 -349. ISSN 0958-5192

Darr, A. and Warhurst, C. (2006) From welfare to profit: the transformation of a trade union-owned firm. Economic and Industrial Democracy, 27 (2). pp. 285-309. ISSN 0143-831X

Danford, A. and Richardson, M. and Stewart, P. and Tailby, S. and Upchurch, M. (2005) Partnership and the High Performance Workplace - Work and Employment Relations in the Aerospace Industry. Future of Work . Palgrave Macmillan, Basingstoke, United Kingdom. ISBN 9781403917539

Dutton, Eli and Warhurst, C. and Nickson, D.P. and Lockyer, C.J. (2005) Lone parents, the New Deal and the opportunities and barriers to retail employment. Policy Studies, 26 (1). pp. 85-101. ISSN 0144-2872

Danford, A. and Richardson, M. and Stewart, P. and Tailby, S. and Upchurch, M. (2004) High performance work systems and workplace partnership: a case study of aerospace workers. New Technology, Work and Employment, 19 (1). pp. 14-29. ISSN 0268-1072

Dibben, P. and James, P. and Cunningham, I.R. (2001) Absence management in the public sector: an integrative model? Public Money and Management, 21 (4). pp. 55-60. ISSN 0954-0962

Donnelly, Mike and Scholarios, Dora (1998) Workers’ experiences of redundancy : evidence from Scottish defence-dependent companies. Personnel Review, 27 (4). pp. 325-342. ISSN 0048-3486

E

Espino-Rodriguez, T. F. and Lai, P. C. and Baum, T. (2012) Risks and benefits of outsourcing hotel operations: a comparison between Scotland and Taiwan. Tourism Economics, 18 (1). pp. 95-120. ISSN 1354-8166

Espino-Rodríguez, Tomás F. and Lai, Pei-Chun and Baum, Tom (2008) Asset specificity in make or buy decisions for service operations. An empirical application in the Scottish hotel sector. International Journal of Service Industry Management, 19 (1). pp. 111-133. ISSN 0956-4233

Eikhof, D.R. and Warhurst, C. and Haunschild, A. (2007) What Work? What Life? What Balance? Critical Reflections on the Work-Life Balance Debate. Employee Relations, 29 (4). pp. 325-333. ISSN 0142-5455

Ellis, V. and Taylor, P. (2006) 'You don't know what you've got till it's gone': re-contextualising the origins, development and impact of the call centre. New Technology, Work and Employment, 21 (2). pp. 107-122. ISSN 0268-1072

F

Findlay, Patricia and Kalleberg, A. and Warhurst, Chris (2013) The challenge of job quality. Human Relations. ISSN 0018-7267 (In Press)

Findlay, Jeanette and Findlay, P. and Warhurst, C. (2012) What every worker wants? Evidence about employee demand for learning. British Educational Research Journal, 38 (3). 515–532. ISSN 0141-1926

Findlay, Patricia (2012) Book review: A Alexandrou (ed.), Union Learning Representatives: Challenges and Opportunities. [Review]

Findlay, Patricia and Warhurst, Chris (2012) More effective skills utilisation: shifting the terrain of skills policy in Scotland. [Report]

Findlay, Patricia and Warhurst, Chris and Tilly, Chris and Carre, Francoise (2012) Job quality : issues and developments. In: Are Bad Jobs Inevitable? Critical Perspectives on Work and Employment . Palgrave Macmillan, London, pp. 1-24. ISBN 0230336914

Findlay, P. and Warhurst, C. (2011) Union learning funds and trade union revitalization : a new tool in the toolkit? British Journal of Industrial Relations, 49 (Supplement s1). s115–s134. ISSN 0007-1080

Findlay, Patricia (2011) Learning to Progress? Reflections on employee expectations and experience of union-led learning. In: Making Bad Jobs Better, ESRC Seminar Series, 2011-03-02 - 2011-03-02, Cardiff. (Unpublished)

Findlay, Patricia and Commander, Johanna and Warhurst, Chris (2011) The role of trade unions in effective skills utilisation : three Scottish case studies. [Report]

Findlay, Patricia and Warhurst, Chris (2011) More effective skills utilisation: The shifting terrain/shifting the terrain of skills policy in Scotland : Report for Skills Development Scotland. [Report]

Findlay, P. and Findlay, Jeanette and Stewart, Robert (2009) The consequences of caring : skills, regulation and reward among early years workers. Work, Employment and Society, 23 (3). pp. 422-441. ISSN 0950-0170

Findlay, P. and McKinlay, A. and Marks, A. and Thompson, P. (2009) Collective bargaining and new work regimes : 'too important to be left to bosses'. Industrial Relations Journal, 40 (3). pp. 235-251. ISSN 0019-8692

Fleet, K. and Galen, Sujay and Moore, C. (2009) Duration of strength retention of ankle taping during activities of daily living. Injury, 40 (3). pp. 333-336. ISSN 0020-1383

Findlay, Patricia and Commander, J. and Warhurst, C. and Gilbert, K. and Gribbon, M. and , Equality and Human Rights Commission (Funder) (2009) Financial services gender pay gap : individual cases' analysis, a report for the Equality and Human Rights Commission. [Report]

Findlay, J. and Findlay, Patricia and Warhurst, C. and , unionlearn (Funder) (2007) Estimating the demand for union-led learning in Scotland. [Report]

Flin, R. and Burns, C. and Mearns, K. and Yule, S. and Robertson, E. (2006) Measuring safety climate in health care. Quality and Safety in Healthcare, 15. pp. 109-115. ISSN 0963-8172

Findlay, P. and McKinlay, A. and Marks, A. and Thompson, P. (2000) In search of perfect people: teamwork and team players in the Scottish spirits industry. Human Relations, 53 (12). pp. 1549-1574. ISSN 0018-7267

G

Gilbert, Kay (2012) Promises and practices: job evaluation and equal pay forty years on! Industrial Relations Journal, 43 (2). pp. 137-151. ISSN 0019-8692 (In Press)

Gilbert, Kay and Warhurst, Chris and Nickson, Dennis and Hurrell, Scott and Commander, Johanna (2012) New initiative, old problem: classroom assistants and the under-valuation of women's work. Industrial Relations Journal, 48 (1). pp. 22-37. ISSN 0019-8692

Gibb, S.J. (2011) Human Resource Development: Processes, Practices and Perspectives. Palgrave Macmillan, Basingstoke. ISBN 9781403987327 (Unpublished)

Grimshaw, D and Rubery, J and Marchington, Mick (2010) Managing people across hospital networks in the UK : multiple employers and the shaping of HRM. Human Resource Management Journal, 20 (4). pp. 407-423. ISSN 0954-5395

Gibb, Stephen and Lynn, Alan (2010) Re-drawing the boundaries; are sports ‘outliers’ in or out when creating, accesing and evaluating knowledge in coaching ? International Journal of Mentoring and Coaching in Education, 8 (1). pp. 14-33.

Gibb, S.J. and Kidd, S. (2009) Natural High. Coaching at Work, 4 (6). pp. 41-43. ISSN 174-9113

Gilbert, K. and , Equalities and Human Rights Commission (Funder) (2009) Opinion on the South Lanarkshire 555 job evaluation scheme for the Equalities and Human Rights Commission. [Report] (Unpublished)

GIBB, S.J. (2008) Human Resource Development; Process, Practices and Perspectives at Work. Palgrave; 2nd edition, Basingstoke. ISBN 13 97814039987327

GIBB, S.J. and Telfer, S. (2008) Making it happen; operational, coordination and strategic concerns in mentoring schemes. International Journal of Mentoring and Coaching in Education, 6 (1). pp. 3-23.

Gibb, Stephen (2008) ‘Growing talent’. In: The Growing Business Handbook. Kogan Page, London.

Grimshaw, D. and lloyd, C. and Warhurst, C. (2008) Low Wage Work in the UK: A Synthesis of Findings, the Institutional Effects and Policy Responses. In: Low Wage Work in the UK. Russell Sage, New York.

Gennard, J. (2007) Managing membership decline in an hostile environment: The case of the print union in the Czech Republic, Slovakia and Hungary. European Journal of Industrial Relations, 13 (1). pp. 87-106. ISSN 0959-6801

Gilbert, K. and , Equal Opportunities Commission (Funder) (2007) Report on the appropriateness of the Scottish Councils job evaluation scheme in relation to classroom assistants. [Report]

Gibb, S.J. and Hill, P. (2006) From Trail-Blazing Individualism to a Social Construction Community; Modelling Knowledge Construction in Coaching. International Journal of Mentoring and Coaching in Education, 4 (2). pp. 58-77.

Gomez, C.F. and Rodriguez, J.K. (2006) Four keys to Chilean culture: authoritarianism, legalism, fatalism and compadrazgo. Asian Journal of Latin American Studies, 19 (3). pp. 43-65. ISSN 0022-216X

Gilbert, K. and , Close the Gap (Funder) (2005) Different but equal: equal value a guide to comparing jobs. Guide or manual. Close the Gap, Website.

Goulding, Philip J.J. and Baum, T.G. and Morrison, Alison J. (2005) Seasonal trading and lifestyle motivation: experiences of small tourism businesses in Scotland. Journal of Quality Assurance in Hospitality and Tourism, 5 (2-4). pp. 209-238. ISSN 1528-008X

Gennard, J. and Newsome, K.J. (2005) Barriers to cross border trade union co-operation in Europe: the case of geographical workers. Industrial Relations Journal, 36 (1). pp. 38-58. ISSN 0019-8692

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2005) Lessons learned from TQM-focused organisations: Some implications for theory and practice of performance management. Magnus Journal of Management, 1 (2). pp. 30-55. ISSN 0973-094X

Gibb, S. (2005) Aesthetics and human resource development: connections, concepts and opportunities. Routledge Studies in Human Resource Development . Routledge. ISBN 978-0-415-36097-5

Gibb, S. and Waight, C. (2005) Connecting HRD and creativity: from fragmentary insights to strategic significance. Advances in Developing Human Resources, 7 (2). pp. 271-286. ISSN 1523-4223

Gibb, S.J. (2005) Aesthetics and HRD; Connections, Concepts and Opportunities. Routledge Series in HRD . Routledge, London.

Gilbert, K. (2005) Tool, weapon or cloaking device? The role of job evaluation in determining equal value in tribunals. Employee Relations, 27 (1). pp. 7-19. ISSN 0142-5455

Gennard, J. (2004) UNI Europa Graphical's approach to the co-ordination of national level collective bargaining within a European context. Employee Relations, 26 (5). pp. 531-549. ISSN 0142-5455

Gennard, J. (2004) Understanding industrial relations: the contribution of Shirley Lerner. Croner Human Resources and Employment Review, 2 (4). pp. 222-228. ISSN 1479-1202

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) HR performance evaluation in the context of TQM: a review of the literature. International Journal of Quality and Reliability Management, 21 (4). pp. 377-396. ISSN 0265-671X

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2004) Have TQM organisations adjusted their performance management (appraisal) systems? A study of UK-based TQM-driven organisations. TQM Magazine, 16 (6). pp. 403-417. ISSN 0954-478X

Gibb, S. (2004) Arts based training in Management Development: improvisational theatre. Journal of Management Development, 23 (8). pp. 741-750. ISSN 0262-1711

Gibb, S. (2004) Contemporary analysis of the model employer: is there a new ideal? International Journal of Human Resource Management, 4 (3). pp. 288-296. ISSN 0958-5192

Gibb, S. (2004) Imagination, creativity and HRD: an aesthetic perspective. Human Resource Development Review, 3 (1). pp. 53-74. ISSN 1534-4843

Gibb, S. (2004) Arts-based training in management development: the use of improvisational theatre. Journal of Management Development, 23 (8). pp. 741-750.

Gilbert, K. (2004) Exploring equal value dispute procedures: Power and conflict under labour. Employee Relations, 26 (4). pp. 392-403. ISSN 0142-5455

Grugulis, I. and Keep, E. and Warhurst, C. (2004) The skills that matter. Critical Perspectives on Work and Employment . Palgrave. ISBN 1403906394

Grugulis, I. and Warhurst, C. and Keep, E. (2004) What's Happening to Skill? In: The Skills That Matter. Palgrave, London.

Gennard, J. (2003) Employee relations public policy developments 1997-2001: a break with the past? Employee Relations, 24 (6). pp. 581-594. ISSN 0142-5455

Gennard, J. and Ramsay, H.E. (2003) Strategic international laborism: MNCs and labour in the graphical sector. In: Multinational Companies and Global Human Resource Strategies. Quorum Books. ISBN 1-567-20583-6

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) Issues surrounding performance management in organisations with a TQM orientation. In: Proceedings (CD-ROM) of the 6th International Conference of QMOD, 2003-10-01 - 2003-10-03, Paris, France.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) Performance management: TQM versus HRM - lessons learned. Management Research News, 26 (8). pp. 38-49. ISSN 0140-9174

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) A TQM approach to HR performance evaluation. European Management Journal, 21 (3). pp. 323-337. ISSN 0263-2373

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) A TQM approach to evaluation criteria for human resource performance: results of a questionnaire survey. In: Joint International Conference of the European Operations Management Association and the Production and Operations Management Society, 2003-06-16 - 2003-06-18, Milan, Italy.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study. In: 9th International Conference of Industry, Engineering and Management Systems, 2003-03-17 - 2003-03-19, Florida, United States of America.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2003) The generic criteria of HR performance evaluation systems: a study of UK-based TQM-driven organisations. In: Exploring the Mosaic, Developing the Discipline Abstracts of the 7th Conference on International Human Resource Management, 2003-06-04 - 2003-06-06, Limerick, Ireland.

Gibb, S. (2003) Line manager involvement in learning and development: Small beer or big deal? Employee Relations, 25 (3). pp. 281-293. ISSN 0142-5455

Gibb, S. (2003) What do we talk about when we talk about mentoring? Blooms and thorns. British Journal of Guidance and Counselling, 31 (1). pp. 40-49. ISSN 0306-9885

Gomez, C.F. and Rodriguez, J.K. (2002) Organizational culture and human resources management in Chile. In: XIX Encuentro Nacional de Escuelas y Facultades de Administracion y Economia (ENEFA), 2002-05-01, Talca, Chile. (Unpublished)

Gennard, J. and Kelly, J. (2002) Power and influence in the boardroom: the role of the personnel HR director. Routledge Advances in Management and Business Studies . Routledge. ISBN 0203207793

Gennard, J. and Kelly, J. (2002) The career paths of HR directors: progressing to the boardroom. Chandos. ISBN 190429877X

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2002) Content issues of HR related performance measurement: a total quality management approach. In: The Production and Operation Management Society (POMS) Annual Conference, 2002-04-01, San Francisco, United States of America.

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2002) An empirical study of performance management practices in quality-oriented organisations. In: 2nd International Conference of the CRANET Network on European HRM, 2002-10-17 - 2002-10-18, Athens.

Gibb, S. (2002) Learning and development: process, practices and perspectives at work. Palgrave Macmillan. ISBN 0333984471

Gomez, C.F. and Rodriguez, J.K. (2002) Teorías de la motivación: una visión sinóptica. Revista Contabilidad y Auditoria, 118. pp. 107-135. ISSN 1692-2913

Gennard, J. and Newsome, K.J. (2001) European co-ordination of collective bargaining: the case of Uni-Europa graphical sector. Employee Relations, 23 (6). pp. 599-613. ISSN 0142-5455

Gennard, J. and Soltani, E. and Van Der Meer, R.B. and Williams, T.M. (2001) Employee performance measurement in organizational environment with a quality orientation. In: CRANET Conference 2001, 1900-01-01, Nicosia, Cyprus.

Gibb, S. (2001) The state of human resource management in practice: Evidence from employes' views of HRM systems and staff. Employee Relations, 23 (4). pp. 318-336. ISSN 0142-5455

Gibb, S. and Knox, L. (2001) Sector level analysis of management development: the case of Scottish local authorities. Journal of Management Development, 20 (8). pp. 714-730. ISSN 0262-1711

Gomez, C.F. and Rodriguez, J.K. (2001) Teoría de la organización: una introducción histórica. Revista Contabilidad y Auditoria, 117. pp. 127-150. ISSN 1692-2913

Gomez, C.F. and Rodriguez, J.K. (2001) Teorías de la cultura organizacional. Revista Contabilidad y Auditoria, 115. pp. 111-140. ISSN 1692-2913

H

Hurrell, Scott Alexander and Scholarios, Dora (2013) Recruitment. In: Contemporary human resource management. Pearson Education, London, pp. 84-116. ISBN 9780273757825 (In Press)

Hurrell, Scott Alexander and Scholarios, D.M. and Thompson, P. (2013) More than a 'humpty dumpty' term : strengthening the conceptualization of soft skills. Economic and Industrial Democracy, 34 (1). pp. 161-182. ISSN 0143-831X

Haghighi, Azin Mostajer and Baum, Thomas and Shafti, Farhad (2013) Dimensions of customer loyalty in hospitality micro-enterprises. Services Industries Journal. ISSN 0264-2069

Hurrell, Scott and Scholarios, Dora (2013) 'The people make the brand’: reducing social skills gaps through person-brand fit and Human Resource Management practices. Journal of Service Research. ISSN 1094-6705 (In Press)

Hurrell, Scott A. and Warhurst, Chris and Nickson, Dennis (2011) Giving Miss Marple a makeover : graduate recruitment, systems failure and the Scottish voluntary sector. Nonprofit and Voluntary Sector Quarterly, 40 (2). pp. 336-355. ISSN 0899-7640

Hurrell, Scott and Warhurst, Chris and Nickson, Dennis (2011) ‘“We could take on the world if we had the space" : Understanding graduate recruitment problems in the voluntary sector. In: Voluntary Organizations and Public Service Delivery. Routledge Studies in the Management of Voluntary and Non-Profit Organizations . Routledge, London, pp. 88-103. ISBN 978-0-415-87473-1

Hurrell, S.A. and Scholarios, D.M. (2011) The benefits of institutionalised informality: recruitment and selection practices, person-brand fit and skills gaps in service organisations. In: Branded Lives: The Production and Consumption of Identity at Work. Edward Elgar Publishing, pp. 108-127.

Holmes, K. and Smith, K.M. and Lockstone-Binney, L. and Baum, T.G. (2010) Developing the dimensions of tourism volunteering. Leisure Sciences, 32 (3). pp. 255-268. ISSN 0149-0400

Houston, Donald and Lindsay, Colin (2010) Fit for work? Health, employability and challenges for the UK welfare reform agenda. Policy Studies, 31 (2). pp. 133-142. ISSN 0144-2872

Horng, Jeou-Shyan and Teng, Chih-Ching and Baum, T.G. (2009) Evaluating the quality of undergraduate hospitality, tourism and leisure programmes. Journal of Hospitality, Leisure, Sport and Tourism Education, 8 (1). pp. 37-54. ISSN 1473-8376

Hurrell, S.A. and Nickson, D.P. and Warhurst, C. and Commander, J. and Gilbert, K. (2008) Prisoners of love? Overtime work and the undervaluation of Scottish classroom assistants. In: International Labour Process Conference, 2008-03-01, Dublin, Ireland.

Hearns, N. and Baum, T. and Devine, P.F. (2006) Cultural diversity. In: Hospitality Management in Ireland: Theory and Practice. Blackhall. ISBN 1842181130

Huang, W.E. and Ferguson, Andrew and Singer, A.C. and Thompson, I.P. and Bailey, M.J. and Kalin, Robert and Larkin, M. and Whiteley, A.S. (2006) Novel raman microspectroscopy and stable isotope probing to investigate a gas station site contaminated by naphthalene. In: 106th General Meeting of the American-Society-for-Microbiology, 2006-05-21 - 2006-05-25, Orlando.

Harley, B. and Hyman, J.D. and Thompson, P. (2005) Participation and democracy at work: essays in honour of Harvie Ramsay. Critical perspectives on work and organisations . Palgrave, Basingstoke, United Kingdom. ISBN 9781403900043

Harley, B. and Hyman, J.D. and Thompson, P. (2005) The paradoxes of participation at work. In: Participation and Democracy at Work: Essays in Honour of Harvie Ramsay. Critical Perspectives on Work and Organisations . Palgrave, pp. 1-19. ISBN 978140390004

Healey, G. and Heery, E. and Taylor, P. and Brown, W. (2005) The future of worker representation. Future of Work . Palgrave. ISBN 1403917590

Hyman, J. and Scholarios, D.M. and Baldry, C.J. (2005) Daddy, I don't like these shifts you're working on because I never see you: coping strategies for home and work. In: Work-life balance in the 21st century. Palgrave Macmillan, pp. 122-146. ISBN 1403920621

Hyman, J.D. and Baldry, C.J. and Scholarios, D.M. (2005) Getting on or getting by? Employee flexibility and coping strategies for home and work. Work, Employment and Society, 19 (4). pp. 705-725. ISSN 0959-0170

Heery, E. and Healy, G. and Taylor, P. (2004) Representation at work: themes and issues. In: The Future of Worker Representation. Palgrave, pp. 1-36. ISBN 140391477X

Hyman, J. and Lockyer, C.J. and Marks, A. and Scholarios, D.M. (2004) Needing a new programme: why is union membership so low among software workers? In: The Future of Worker Representation. Future of Work Series . Palgrave Macmillan, pp. 37-61. ISBN 1-4039-1759-0

Hassan, G. and Warhurst, C. (2002) Anatomy of the new Scotland. Mainstream. ISBN 1840186305

Hassan, G. and Warhurst, C. (2001) New Scotland? Policy, parties and institutions. Political Quarterly, 72 (2). pp. 213-226. ISSN 0032-3179

Harley, B. and Ramsay, Harvie and Scholarios, Dora (2000) Employee direct participation in Britain and Australia : evidence from AWIRS95 and WERS98. Asia Pacific Journal of Human Resources, 38 (2). pp. 42-54. ISSN 1038-4111

I

Ishikawa, A. and Mako, C. and Warhurst, C. (2006) Work and Employee Representation: Workers, Firms and Unions III. Chuo University Press, Tokyo.

Ismail, H.N. and Baum, T.G. (2006) The concept of urban tourism in developing countries: Characteristics and experiences of tourism development in Melaka (Malacca) City, Malaysia. Anatolia, 17 (2). pp. 1-23. ISSN 1303-2917

J

Johnson, Steve and Sawicki, Szymon and Pearson, Claire and Lindsay, Colin and McQuaid, Ronald and Dutton, Matthew (2009) Employee demand for skills: evidence and policy review : UK Commission for Employment and Skills Research Report no. 3. [Report]

James, Philip and Cunningham, Ian and Dibben, Pauline (2006) Job retention and return to work of ill and injured workers: Towards an understanding of the organisational dynamics. Employee Relations, 28 (3). pp. 290-303. ISSN 0142-5455

Johnston, B. and Watson, A.C. (2006) Employability: approaches to developing student career awareness and reflexive practice in undergraduate business studies. In: Higher Education and Working Life: Collaborations, Confrontations and Challenges. Advances in Learning and Instruction . Elsevier. ISBN 9780080450209

Johnston, B.R. and Watson, A.C. (2006) Employability: approaches to developing student career awareness and reflective practice in undergraduate business studies. In: Higher Education and Working Life - Collaborations, Confrontations and Challenges. Advances in Learning and Instruction . Elsevier, Oxford, United Kingdom, pp. 231-245. ISBN 9780080450209

Johnston, Bill and Watson, Aileen (2005) Developing successful intelligence: a curriculum for employability in changing markets for graduate labour. In: Proceedings of the 4th International Conference on Researching Work and Learning. University of Technology Sydney. ISBN 192054970

Johnston, Bill and Watson, Aileen (2004) Participation, reflection and integration for business and lifelong learning : pedagogical challenges of the integrative studies programme at the University of Strathclyde Business School. Journal of Workplace Learning, 16 (1/2). pp. 53-62. ISSN 1366-5626

Jackson, John and Cunningham, Ian and Dutton, Alistair (2001) The impact of the Employment Relations Act 1999 on Scotland's voluntary sector. Employee Relations, 23 (3). pp. 256-270. ISSN 0142-5455

Johnson, Cecil D. and Zeidner, Joseph and Scholarios, Dora (1997) Evaluating military selection and classification systems in the multiple job context. Military Psychology, 9 (2). pp. 169-186. ISSN 0899-5605

Jones, C. and Taylor, G.T. and Nickson, D.P. (1997) Whatever it takes? managing 'empowered' employees and the service encounter in an international hotel chain. Work, Employment and Society, 11 (3). pp. 541-554. ISSN 0950-0170

Jones, Carol and Nickson, Dennis and Taylor, George (1994) “Ways” of the world : managing culture in international hotel chains. In: Tourism. John Wiley and Sons Limited, Chichester, pp. 626-634. ISBN 0472950920

K

Kong, H. and Cheung, C. and Baum, T.G. (2009) Are tour guides in China ready for the booming tourism industry? Journal of China Tourism Research, 5 (1). pp. 65-76.

Kelly, James and Gennard, John (2007) Business strategic decision making: the role and influence of directors. Human Resource Management Journal, 17 (2). pp. 99-117. ISSN 0954-5395

Knox, A. and Nickson, D.P. (2007) Regulation in Australian hotels: is there a lesson for the UK? Employee Relations, 29 (1). pp. 50-67. ISSN 0142-5455

Kong, H.J. and Baum, T.G. (2006) Skills and work in the hospitality sector: the case of hotel front office employees in China. International Journal of Contemporary Hospitality Management, 18 (6). pp. 509-518. ISSN 0959-6119

Kokkranikal, J.J. and Baum, T.G. and MacLellan, R.L. (2003) Island tourism and sustainability: a case study of the Lakshadweep Islands. Journal of Sustainable Tourism, 11 (4). pp. 426-447. ISSN 0966-9582

Keating, M. and Midwinter, A. and Taylor, P. (1984) Enterprise zones - implementing the unworkable. Political Quarterly, 55 (1). pp. 78-84. ISSN 0032-3179.

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Lindsay, Colin and Canduela, Jesus and Raeside, Robert (2013) Polarization in access to work-related training in Great Britain. Economic and Industrial Democracy, 34 (2). pp. 205-225. ISSN 0143-831X

Lindsay, Colin and Dutton, Matthew (2012) Promoting healthy routes back to work? Boundary spanning health professionals in employability programmes in Great Britain. Social Policy and Administration, 46 (5). pp. 509-525.

Lindsay, Colin and Houston, Donald (2011) Fit for purpose? Welfare reform and challenges for health and labour market policy in the UK. Environment and Planning A, 43 (3). pp. 703-721. ISSN 0308-518X

Lindsay, Colin (2010) In a lonely place? Social networks, job seeking and the experience of long-term unemployment. Social Policy and Society, 9 (1). pp. 25-37. ISSN 1474-7464

Lindsay, Colin and Dutton, Matthew (2010) Employability through health? Partnership-based governance and the delivery of Pathways to Work condition management services. Policy Studies, 31 (2). pp. 245-264. ISSN 0144-2872

Lockstone-Binney, L. and Holmes, K. and Smith, Karen M. and Baum, T.G. (2010) Volunteers and volunteering in leisure : social science perspectives. Leisure Studies, 29 (4). pp. 435-455. ISSN 0261-4367

Lindsay, Colin and McQuaid, Ronald (2009) New governance and the case of activation policies : comparing experiences in Denmark and the Netherlands. Social Policy and Administration, 43 (5). pp. 445-463.

Lindsay, Colin and Mailand, Mikkel (2009) Delivering employability in a vanguard 'active' welfare state : the case of Greater Copenhagen in Denmark. Environment and Planning C: Government and Policy, 27 (6). pp. 1040-1054. ISSN 1472-3425

Lindsay, Colin and Serrano Pascual, Amparo (2009) New perspectives on employability and labour market policy: reflecting on key issues. Environment and Planning C: Government and Policy, 27 (6). pp. 951-957. ISSN 1472-3425

Lockstone, L. and Baum, T.G. (2009) The public face of event volunteering at the 2006 Commonwealth Games The media perspective. Managing Leisure, 14. pp. 38-56.

Lai, P.C. and Soltani, E. and Baum, T.G. (2008) Distancing flexibility in the hotel industry : the role of employment agencies as labour suppliers. International Journal of Human Resource Management, 19 (1). pp. 132-152. ISSN 0958-5192

Lindsay, Colin and McQuaid, Ronald (2008) Inter-agency co-operation in activation: comparing three vanguard ‘active’ welfare states. Social Policy and Society, 7 (3). pp. 353-365. ISSN 1474-7464

Lindsay, Colin and McQuaid, Ronald and Dutton, Matthew (2008) Inter-agency co-operation and new approaches to employability. Social Policy and Administration, 42 (7). pp. 715-732.

Lockstone, L. and Baum, T.G. (2008) Fun in the family: Tourism and the Commonwealth Games. International Journal of Tourism Research, 10 (6). pp. 497-509.

Lindsay, Colin and McQuaid, Ronald and Dutton, Matthew (2007) ‘New approaches to employability in the UK: combining ‘human capital development’ and ‘work first’ strategies? Journal of Social Policy, 36 (4). pp. 539-560. ISSN 0047-2794

Lindsay, Colin and Munro, Anne and Wise, Sarah (2007) Making equalities work? Scottish trade unions’ approaches to equal opportunities. Equal Opportunities International, 26 (5). pp. 465-481. ISSN 0261-0159

Lockyer, C.J. and Scholarios, D.M. (2007) The 'rain dance' of selection in construction: rationality as ritual and the logic of informality. Personnel Review, 36 (4). pp. 528-548. ISSN 0048-3486

Lindsay, Colin (2005) Employability, services for unemployed job seekers and the digital divide. Urban Studies, 42 (2). pp. 325-339. ISSN 0042-0980

Lindsay, Colin (2005) ‘McJobs’, ‘good jobs’ and skills: job-seekers' attitudes to low-skilled service work. Human Resource Management Journal, 15 (2). pp. 50-65. ISSN 0954-5395

Lindsay, Colin and Greig, Malcolm and McQuaid, Ronald (2005) Alternative job search strategies in remote rural and peri-urban labour markets: the role of social networks. Sociologia Ruralis, 45 (1). pp. 53-70. ISSN 0038-0199

Lindsay, Colin and Mailand, Mikkel (2004) Different routes, common directions? Activation policies for young people in Denmark and the UK. International Journal of Social Welfare, 13 (3). pp. 195-207. ISSN 1468 2397

Lindsay, Colin and McQuaid, Ronald (2004) Avoiding the ‘McJobs’: unemployed job seekers and attitudes to service work. Work, Employment and Society, 18 (2). pp. 297-319. ISSN 0950-0170

Lockyer, C.J. and Scholarios, D.M. (2004) Selecting hotel staff: why best practice doesn't always work. International Journal of Contemporary Hospitality Management, 16 (2). pp. 125-135. ISSN 09599-611

Lam, Terry and Baum, Tom and Pine, Ray (2003) Subjective norms: effects on job satisfaction. Annals of Tourism Research, 30 (1). pp. 160-177. ISSN 0160-7383

Lam, Terry and Zhang, H.Z. and Baum, T.G. (2001) An investigation of employess job satisfaction: the case of hotels in Hong Kong. Tourism Management, 22 (2). pp. 160-177. ISSN 0261-5177

Lam, Terry and Baum, Tom and Pine, Ray (2001) A study of managerial job satisfaction in Hong Kong's Chinese restaurants. International Journal of Contemporary Hospitality Management, 13 (1). pp. 35-42. ISSN 0959-6119

Lewchuck, W. and Stewart, P. and Yates, C. (2001) Quality of working life in the automobile industry: a Canada-UK comparitive study. New Technology, Work and Employment, 16 (2). pp. 72-87. ISSN 0268-1072

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Marchington, Mick and Rubery, J and Grimshaw, D (2011) Alignment, integration, and consistency in HRM across multi-employer networks. Human Resource Management, 50 (3). pp. 313-339. ISSN 0090-4848

Marks, A. and Thompson, P. (2010) Beyond the blank slate: identities and interests at work. In: Working Life: Renewing Labour Process Analysis. Critical Perspectives on Work and Employment . Palgrave Macmillan, Houndmills, Basingstoke, pp. 316-338. ISBN 978-0-230-22223-6

Marzec, I. and van der Heijden, Beatrice and Scholarios, D.M. and van der Schoot, E. and Jedrzejowicz, P. and Bozionelos, N. and Epitropaki, O. and Knauth, P. and Mikkelsen, A. and van der Heijde, C. (2009) Employability management practices in the Polish ICT sector. Human Resource Development International, 12 (5). pp. 471-492. ISSN 1367-8868

McCormack, A. and Scholarios, D.M. (2009) Recruitment. In: Contemporary Human Resource Management. FT Prentice Hall, pp. 64-88. ISBN 9780273716334

Mackay, D. and Bititci, U. and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Maguire, C. and Shafti, F. and Van Der Meer, R.B. (2008) The process of managing performance: an inductive model. In: 15th International Euroma Conference, 2008-06-15 - 2008-06-18, University of Groningen, Netherlands.

Mackay, David and Maguire, Catherine and Bititci, Umit S. and Ackermann, Fran and Gibb, Stephen and Davies, John B. and Van der Meer, Robert and MacBryde, Jillian C. and Ates, Aylin and Shafti, Farhad (2008) Towards a mixed method approach for the multidisciplinary investigation of management processes. In: EURAM Annual Conference, 2008-05-14 - 2008-05-17, Ljubljana & Slovenia.

Marks, A. and Scholarios, D.M. (2008) Choreographing a system : skill and employability in software work. Economic and Industrial Democracy, 29 (1). pp. 96-124. ISSN 0143-831X

Marks, A. and Scholarios, D.M. (2008) Choreographing a system: skill and employability in software work. Economic and Industrial Democracy, 29 (1). pp. 96-124. ISSN 0143-831X

Maguire, Catherine and Bititci, U. and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, D. and Shafti, F.S. and Van Der Meer, R.B. (2008) Learning to SEE: is scanning the external environment key to sustainability? In: 15th International Annual European Operations Management Association, EurOMA, 2008-01-01, Groningen, the Netherlands.

Marks, A. and Scholarios, D.M. (2007) Revisiting technical workers: professional and organizational identities in the software industry. New Technology, Work and Employment, 22 (2). pp. 98-117. ISSN 0268-1072

Mead, Gillian E and Greig, Carolyn A and Cunningham, Irene and Lewis, Susan J and Dinan, Susie and Saunders, David H and Fitzsimons, Claire and Young, Archie and Fitzsimons, Claire (2007) Stroke: a randomized trial of exercise or relaxation. Journal of the American Geriatrics Society, 55 (6). pp. 892-9. ISSN 0002-8614

McQuaid, Ronald and Greig, Malcolm and Lindsay, Colin (2006) Approaches to evaluation in community regeneration : Communities Scotland Research Report no. 76. [Report]

McQuaid, Ronald and Lindsay, Colin (2005) The concept of employability. Urban Studies, 42 (2). pp. 197-219. ISSN 0042-0980

McQuaid, Ronald and Lindsay, Colin and Greig, Malcolm (2005) Job guarantees, employability training and partnerships in the retail sector. Local Economy, 20 (1). pp. 67-78. ISSN 0269-0942

McQuaid, Ronald and Lindsay, Colin and Greig, Malcolm (2004) Re-connecting the unemployed: information and communication technology and services for job seekers in rural areas. Information, Communication and Society, 7 (3). pp. 364-388. ISSN 1369-118X

Morgan, M. and Nickson, D.P. (2001) Uncivil aviation: a review of the air rage phenomenon. International Journal of Tourism Research, 3 (6). pp. 443-457. ISSN 1099-2340

Morrison, Alison J. and Andrew, Rick and Baum, T.G. (2001) The lifestyle economics of small tourism businesses. Journal of Travel and Tourism Research, 1 (1-2). pp. 16-25. ISSN 1302-8545

Munro, A.W. and Taylor, P. and Walkinshaw, M.D. (2000) Structures of redox enzymes. Current Opinion in Biotechnology, 11 (4). pp. 369-376. ISSN 0958-1669

Midwinter, A. and Keating, M. and Taylor, P. (1984) The politics of scottish housing plans. Policy and Politics, 12 (2). pp. 145-166. ISSN 0305-5736

Midwinter, A. and Keating, M. and Taylor, P. (1984) Current expenditure guidelines in scotland - a failure of indicative planning. Local Government Studies, 10 (2). pp. 21-31. ISSN 0300-3930

Midwinter, A.F. and Keating, M. and Taylor, P. (1983) Excessive and unreasonable - the politics of the Scottish hit list. Political Studies, 31 (3). pp. 394-417. ISSN 0032-3217

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Newsome, Kirsty and Taylor, Philip and Rainnie, Al (2013) Putting labour in its place : global value chains and labour process analysis. Competition and Change, 17 (1). pp. 1-5. ISSN 1024-5294

Newsome, Kirsty and Thompson, Paul and Commander, Johanna (2013) ‘Good’ when they want to be : migrant workers in the supermarket supply chain. Human Resource Management Journal. ISSN 0954-5395

Newsome, Kirsty and Thompson, Paul and Commander, Johanna (2013) 'You monitor performance at every hour' : labour and the management of performance in the supermarket supply chain. New Technology, Work and Employment. ISSN 0268-1072 (In Press)

Nickson, Dennis (2013) Human Resource Management for the Hospitality and Tourism Industries. Routledge. ISBN 978-0-08-096648-9

Nickson, D.P. and Warhurst, C. and Commander, J. and Hurrell, S.A. and Cullen, A.M. (2012) Soft skills and employability : evidence from UK retail. Economic and Industrial Democracy, 33 (1). pp. 65-84. ISSN 0143-831X

Nickson, Dennis and Cunningham, Ian (2011) Empowering who? personalisation and its implications for work and employment in the voluntary sector. In: International Labour Process Conference, 2008-03-01, Dublin, Ireland. (Unpublished)

Nickson, Dennis and Hurrell, Scott A. and Warhurst, Chris and Commander, Johanna (2011) Labour supply and skills demands in fashion retailing. In: Retail Work. Critical Perspectives on Work and Employment . Palgrave, Basingstoke, pp. 68-87. ISBN 9780230283572

Newsome, Kirsty (2010) Work and employment in distribution and exchange : moments in the circuit of capital. Industrial Relations Journal, 41 (3). pp. 190-205. ISSN 0019-8692

Newsome, K.J. and Thompson, P. and Commander, J. (2009) The forgotten factories: suppliers, supermarkets and dignity at work in the contemporary economy. In: Work Matters: Critical Reflections on Contemporary Work. Palgrave Macmillan, Basingstoke, England. ISBN 9780230576391

Newsome, K. and Nolan, P. (2009) Editors Introduction: A tribute to Brian Towers. Industrial Relations Journal, vol 40 (4). pp. 274-275. ISSN 0019-8692

Newsome, K. and Nolan, P. (2009) Special Issue: Tribute to Professor Brian Towers. Industrial Relations Journal, 40 (4). pp. 274-425. ISSN 0019-8692

Nickson, Dennis and Warhurst, Chris and Hurrell, Scott Alexander and Commander, Johanna (2009) Understanding variability in retail work : an analysis of labour supply and skills demands in clothing, footwear and leather goods. In: International Labour Process Conference, 2009-04-06 - 2009-04-08, Edinburgh. (Unpublished)

Nickson, D.P. (2009) Editorial: aesthetic labour, emotional labour and masculinity. Gender, Work and Organization, 16 (3). pp. 291-299. ISSN 0968-6673

Nickson, Dennis and Warhurst, Chris and Dutton, Eli and Hurrell, Scott (2008) A job to believe in : recruitment in the Scottish voluntary sector. Human Resource Management Journal, 18 (1). pp. 20-35. ISSN 0954-5395

Nickson, D.P. and Baum, T.G. (2008) The high road or the low road? Tourism and employment in Scotland. In: Scottish Life and Society: The Working Life of the Scots. John Donald, Edinburgh, pp. 385-401. ISBN 9781904607854

Nickson, Dennis and Hurrell, Scott Alexander and Warhurst, Chris and Newsome, Kirsty and Scholarios, Dora and Commander, Johanna and Preston, Anne (2008) 'Employee champion’ or ‘business partner’? The views of aspirant HR professionals. In: CIPD Centres’ Conference, 2008-06-26 - 2008-06-27, Nottingham.

Nickson, D.P. (2007) Class acts - service and inequality in luxury hotels. [Review]

Nickson, D.P. (2007) Human Resource Management for the Hospitality and Tourism Industries. Butterworth Heinemann. ISBN 0750665726

Nickson, D.P. and Warhurst, C. (2007) Opening pandora's box: aesthetic labour and hospitality. In: Advances in Tourism Research, Hospitality: A Social Lens. Advances in Tourism Research . Elsevier, pp. 155-171.

Nickson, D.P. and Warhurst, C. and Commander, J. and Hurrell, S.A. and Gilbert, K. and Marks, A. (2007) Valuable assets: phase 2 of a general formal investigation into the role and status of classroom assistants in Scotland's secondary and special schools. [Report]

Nickson, D.P. and Warhurst, C. and Gilbert, K. and Calder, I. (2006) Valuable assets: a general formal investigation into the role and status of classroom assistants in Scotland's primary school. [Report]

Nickson, D.P. (2005) Paradise laborers: hotel work in the global economy. [Review]

Nickson, D.P. and Warhurst, C. and Dutton, Eli (2005) The importance of attitude and appearance in the service encounter in retail and hospitality. Managing Service Quality, 15 (2). pp. 195-208. ISSN 0960-4529

Nickson, D.P. and Warhurst, C. and Dutton, Eli and Lockyer, C.J. (2004) Flexible friends? Lone parents and retail. Employee Relations, 26 (3). pp. 255-273. ISSN 0142-5455

Newsome, K.J. (2003) The Women can be moved to fill in the gaps': New production concepts, gender and suppliers. Gender, Work and Organization, 10 (3). pp. 320-341. ISSN 0968-6673

Nickson, D.P. and Warhurst, C. and Cullen, A.M. and Watt, A. (2003) Bringing in the excluded? Aesthetic labour, skills and training in the new economy. Journal of Education and Work, 16 (2). pp. 185-203. ISSN 1363-9080

Nickson, D.P. and Baum, T.G. and Losekoot, E. and Morrison, A.J. and Frochot, I. and , Economic and Social Science Research Council (ESRC) (Funder) (2002) Skills, organisational performance and economic activity in the hospitality industry: a literature review. Working paper. Economic and Social Science Research Council.

Nickson, D.P. and Warhurst, C. (2001) From globalisation to internationalisation to americanisation: the example of 'Little Americas' in the hotel sector. In: Multinationals in a New Era - International Strategy and Management. Academy of International Business Series . Palgrave, pp. 207-225. ISBN 033396389X

Nickson, D.P. and Warhurst, C. (2001) Skills, services and the new economy. Budapest Management Review, 32 (12). pp. 25-35. ISSN 0133-0179

Nickson, Dennis P. and Warhurst, Christopher and Witz, Anne and Cullen, Anne Marie (2001) The importance of being aesthetic: work, employment and service organization. In: Customer Service: Empowerment and Entrapment. Palgrave, pp. 170-190. ISBN 0333946073

Nickson, Dennis (1998) A review of hotel internationalization with a particular focus on the key role played by American organizations. Progress in Tourism and Hospitality Research, 4 (1). pp. 53-66.

Nickson, Dennis (1997) “Colorful Stories” or historical insight? A review of the auto/biographies of Charles Forte, Conrad Hilton, J.W. Marriott and Kemmons Wilson. Journal of Hospitality and Tourism Research, 21 (1). pp. 180-192.

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Okay-Somerville, Belgin and Scholarios, Dora (2013) Shades of grey : understanding job quality in emerging graduate occupations. Human Relations, Spring. ISSN 0018-7267 (In Press)

O'Connor, N. and Baum, T.G. (2008) An investigation into the tourism and hospitality scholarly activity currently being undertaken in Irish higher education institutions. Journal of Hospitality, Leisure, Sport and Tourism Education, 7 (2). pp. 15-23. ISSN 1473-8376

O'Gorman, Kevin D. and Baum, T.G. and McLellan, L.R. (2007) Tourism in Iran: central control and indigeneity. In: Tourism and Indigenous Peoples: Issues and Implications. Butterworth Heinemann, Oxford, pp. 297-317. ISBN 0750664460

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Pulignano, Valeria and Stewart, Paul (2012) The management of change. Local union responses to company-level restructuring in France and Ireland : a study between and within countries. Transfer: European Review of Labour and Research, 18 (4). 411–427. ISSN 1024-2589

Pulignano, V. and Stewart, P. and Danford, A. and Richardson, M. (2008) Flexibility at Work: Development of the International Automobile Industry Edited by Valeria Pulignano, Paul Stewart, Andy Danford and Mike Richardson. Palgrave-Macmillan, Basingstoke. ISBN 978-1-4039-0041-8

Pulignano, V. and Stewart, Paul (2008) Bureaucracy Transcended? New Patterns of Employment Regulation and Labour Control in the International Automotive Industry. In: Flexibility at work: Critical Developments in the International Automobile Industry. Palgrave-Macmillan, Basingstoke, pp. 17-44. ISBN 13:978-1-4039-0041-8

Pulignano, Valeria and Stewart, Paul and Danford, Andrew and Richardson, Mike (2008) Introduction 'Flexibility' at Work. Critical Developments in the International Automobile Industry. In: Flexibility at Work in the International Automobile Industry. Palgrave-Macmillan, pp. 1-13. ISBN 1-4039-0041-8

Phillips, G.M. and Taylor, Philip (1992) Algorithms for spline and other approximations to functions and data. Computer Physics Communications, 73 (1-3). pp. 1-21. ISSN 0010-4655

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Richardson, M. and Stewart, Paul and Danford, Andrew (2011) Shop-floor bargaining and the struggle for job control in the British automobile and aerospace industries 1950-1982. In: A business and labour history of Britain. Palgrave-Macmillan. ISBN 9780230280922

Richardson, Mike and Danford, Andy and Stewart, P. and Pulignano, Valeria (2010) Employee participation and involvement : Experiences of aerospace and automobile workers in the UK and Italy. European Journal of Industrial Relations, 16 (1). pp. 21-37. ISSN 0959-6801

Rodriguez, J.K. (2010) Authoritarianism, Gender and Managerial Identity in Chile. In: Gender, Work and Organization Conference, 2010-06-21 - 2010-06-23, University of Keele. (Unpublished)

Rodriguez, J. (2010) Employment relations in Chile: evidence of HRM practices. Industrial Relations/Relations Industrielles, 65 (3). ISSN 0034-379X

Rodriguez, J. (2010) The construction of gender identities in public sector organisations in Latin America : a view of the Dominican Republic. Equality, Diversity and Inclusion: An International Journal, 29 (1). pp. 53-77. ISSN 2040-7149

Rodriguez, J. and Gomez, C. (2009) HRM in Chile: the impact of organisational culture. Employee Relations, 31 (3). pp. 276-294. ISSN 0142-5455

Rodriguez, J.K. (2009) Individualism/Collectivism (Hofstede, Trompenaars). In: Encyclopedia of Business in Today's World. Sage, London. ISBN 9781412964272

Rodriguez, J.K. (2009) Masculinity/Femininity (Hofstede). In: Encyclopedia of Business in Today's World. Sage, London. ISBN 9781412964272

Rodriguez, J.K. (2008) Joining the dark side: experiences of women in management. In: Behind the Scenes, Between the Lines: Dis-Membering the Dark Side of Organization, 2008-06-27, Sheffield, England.

Rodriguez, Jenny K. (2008) Discourses of the self: constructions of a woman researcher. In: Critical Approaches to Discourse Analysis Across Disciplines (CADAAD), 2008-07-10 - 2008-07-12, University of Hertforshire, UK.

Rodriguez, J.K. (2007) Gender construction in organisational culture: the public sector in the dominican republic. In: Salford Postgraduate Annual Research Conference (SPARC), 2007-05-10 - 2007-05-11, Manchester, United Kingdom. (Unpublished)

Rodriguez, J.K. (2007) Women and gender policy in dominican public sector. In: SoSS Gender Research Network Annual Conference, 2007-06-21 - 2007-06-22, Manchester 2007. (Unpublished)

Rodriguez, J.K. (2007) Work identities of women in dominican public sector. In: Work, Employment and Society, 2007-09-12 - 2007-09-14, Aberdeen, Scotland. (Unpublished)

Rodriguez, Jenny K. (2007) Authenticity in feminist research: a researcher's account of reflexivity. In: Authentic Artifice: Cultures of the Real. European Studies Research Institute (ESRI), pp. 125-147. ISBN 1-902496-49-3

Ramsay, H.E. and Scholarios, D.M. (2005) Organisational participation and women - an attitude problem? In: Participation and Democracy at Work: Essays in Honour of Harvie Ramsay. Palgrave Macmillan, pp. 113-145. ISBN 9781403900043

Rodriguez, J.K. (2005) Tendencias postmodernistas del pensamiento organizacional. Ciencia y Sociedad, XXX-2. pp. 316-357. ISSN 0378-7680

Rodriguez, J.K. (2003) Evaluación del desempeño: reflexión desde una perspectiva de género. Ciencia y Sociedad, 28 (2). pp. 187-205. ISSN 0378-7680

Rodriguez, J.K. and Gomez, C.F. (2002) The relation between organisational culture and human resources management practices in Chile. In: 6th International Conference on Social Representations, 2002-08-27 - 2002-09-01, Stirling.

Rodriguez, J.K. and Perez, G. (2002) Organisational culture and innovation in Chile. In: British Academy of Management Annual Conference: Fast tracking performance through partnership, 2002-09-09 - 2002-09-11, London, United Kingdom.

Rodriguez, J.K. (2001) Dilemas de la cultura organizacional: una visión introductoria. Revista Empreciencias, 2 (3). pp. 33-42. ISSN 0717-5418

Rodriguez, J.K. and Rojas, M. (2001) Algunas consideraciones sobre la administración de recursos humanos. Revista Contabilidad y Auditoria, 109. pp. 136-154. ISSN 1692-2913

Ramsay, Harvie and Scholarios, Dora and Harley, B. (2000) Employees and high performance work systems : testing inside the black box. British Journal of Industrial Relations, 38 (4). pp. 501-531. ISSN 0007-1080

Roberts, M. and Taylor, P. and Gateva-Kostova, S.V. and Clarke, R.B.M. and Rowley, W.R.C. and Gill, P. (1999) Measurement of the s-2(1/2)-d-2(5/2) clock transition in a single yb-171(+) ion. Physical Review A, 60 (4). pp. 2867-2872. ISSN 1050-2947

Ramsay, Harvie and Scholarios, Dora (1999) Selective decisions : challenging orthodox analyses of the hiring process. International Journal of Management Reviews, 1 (1). pp. 63-89. ISSN 1460-8545

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Scholarios, Dora (2013) Selection. In: Contemporary human resource management. Pearson Education, London, pp. 117-150. ISBN 9780273757825 (In Press)

Scholarios, Dora and Taylor, Philip (2011) Beneath the glass ceiling : explaining gendered role segmentation in call centres. Human Relations, 64 (10). pp. 1291-1319. ISSN 0018-7267

Stewart, P. and Martinez Lucio, M. (2011) Politics, commitment and the re-inclusion of collective narratives in the contemporary study of work: the New Management Practices debate. Work, Employment and Society. pp. 1-16. ISSN 1469-8722

Stewart, Paul and Martinez Lucio, M. (2011) Collective narratives and politics in the contemporary study of work : the new management practices debate. Work, Employment and Society, 25 (2). pp. 327-341. ISSN 0959-0170

Scholarios, D.M. and Taylor, P. (2010) Gender, choice and constraint in call centre employment. New Technology, Work and Employment, 25 (2). pp. 101-116. ISSN 0268-1072

Stewart, P. and Danford, A. and Richardson, M. and Pulignano, V. (2010) Workers' experiences of skill, training and participation in lean and high performance workplaces in Britain and Italy. Employee Relations, 32 (6). pp. 606-624. ISSN 0142-5455

Stewart, P. (2009) Book review: New labour/hard labour? restructuring and resistance inside the welfare industry. Work, Employment and Society, 23 (3). pp. 580-582. ISSN 0950-0170

Scholarios, D.M. (2009) Selection. In: Contemporary Human Resource Management. FT Prentice Hall, p. 555. ISBN 9780273716334

Stewart, P. and Richardson, M. and Danford, A. and Murphy, K. (2009) "We Sell Our Time No More": Workers' Struggles Against Lean Production in the British Car industry. Pluto Press, London. ISBN 978-0-7435-2867-6

Stewart, P. and Pulginano, V. and Danford, A. and Richardson, M. (2009) Repliek Benders. Tijdschrift voor Sociologie, 30 (2). pp. 207-212. ISSN 0777-883X

Stewart, Paul and McBride, Jo and Greenwood, Ian and Stirling, John (2009) Community unionism an introduction. In: Community Unionism: A Comparative Analysis of Concepts and Contexts. Palgrave-Mcmillan, Basingstoke, pp. 1-33. ISBN 978-0-230-57250-8

Stewart, P. and Danford, A. (2008) Editorial: union strategies and worker engagement with new forms of work and employment. New Technology, Work and Employment, 23 (3). pp. 146-150. ISSN 0268-1072

Scholarios, D.M. and van der Heijden, B.E.A. and Van der Schoot, Esther and Bozionelos, Nikos and Epitropaki, Olga and Jedrzejowicz, Piotr and Knauth, Peter and Marzec, Izabela and Mikkelsen, Aslaug and Van der Heijde, Claudia M. (2008) Employability and the psychological contract in European ICT sector SMEs. International Journal of Human Resource Management, 19 (6). pp. 1035-1055. ISSN 0958-5192

Stewart, P. (2008) The myth of japanese efficiency - the world car industry in a globalizing age. [Review]

Stewart, P. (2008) le mythe de la "fin du collectivisme". La montee de l'individuaslisme et la mort du travailleur collectif dans la saociologie du travail britanique. In: Resistances au Travail. Editions Syllepse, Paris, pp. 47-63. ISBN 978-2-84950-17-64

Stewart, P. (2006) Marginal movements and minority struggles? The case of japanese minority social and labour movements. Sociological Review, 54 (4). pp. 753-773. ISSN 0038-0261

Scholarios, D.M. and van der Heijden, Beatrice (2006) Employability management of ICT professionals. In: Encyclopedia of Developing Regional Communities with Information and Communication Technology. Information Science Reference, pp. 282-288. ISBN 1-59140-575-0

Scholarios, D.M. and Marks, A. (2004) Work-life balance and the software worker. Human Resource Management Journal, 14 (2). pp. 54-74. ISSN 0954-5395

Scholarios, Dora and Lockyer, Cliff and Johnson, Heather (2003) Anticipatory socialisation of graduates into professions through recruitment and selection. Career Development International, 8 (4). pp. 182-197. ISSN 1362-0436

Shaw, E. and Levey, J. (2002) Scotland's new entrepreneurs. In: Anatomy of the New Scotland: Power, Influence and Change. Mainstream Publishing, United Kingdom. ISBN 1840186305

Scholarios, Dora and Lockyer, Cliff (1999) Recruiting and selecting professionals : context, qualities and method. International Journal of Selection and Assessment, 7 (3). 142–156.

Scholarios, Dora and Johnson, Cecil and Zeidner, Joseph (1994) Selecting predictors for maximizing the classification efficiency of a battery. Journal of Applied Psychology, 79 (3). pp. 412-424. ISSN 0021-9010

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Taylor, Phil and D'Cruz, Premilla and Noronha, Ernesto and Scholarios, Dora (2013) The experience of work in India's domestic call centre industry. International Journal of Human Resource Management, 24 (2). pp. 436-452. ISSN 0958-5192

Taylor, Philip and Carter, Robert and Danford, Andrew and Howcroft, Debra and Richardson, Helen and Smith, Andrew (2013) Taxing times : lean working and the creation of (in)efficiencies in HMRC. Public Administration. ISSN 0033-3298 (In Press)

Taylor, Philip and Carter, Robert and Danford, Andrew and Howcroft, Debra and Smith, Andrew and Richardson, Helen (2013) Stressed out of my box : employee experience of lean working and occupational ill-health in clerical work in the UK public sector. Work, Employment and Society. ISSN 0950-0170 (In Press)

Thompson, Paul and Harley, B. (2012) Beneath the radar : a critical realist analysis of ‘the knowledge economy’ and ‘shareholder value’ as competing discourses. Organization Studies, 33 (10). pp. 1363-1381. ISSN 0170-8406

Taylor, Philip and Anderson, Pauline (2012) Contact centre sector in Scotland – the 2011 audit. [Report]

Taylor, Philip (2012) Call centres. In: The encyclopedia of globalization. Wiley Blackwell, Oxford. ISBN 9780470670590

Taylor, Philip (2012) India : why its summer may be over. Professional Outsourcing. pp. 6-12.

Thompson, Paul (2011) The trouble with HRM. Human Resource Management Journal, 21 (4). 355–367. ISSN 0954-5395

Thompson, P. and van den Broek, Diane (2010) Managerial control and workplace regimes: an introduction. Work, Employment and Society, 24 (e-spec). pp. 1-12. ISSN 0959-0170

Taylor, P. and Cunningham, I.R. and Newsome, K.J. and Scholarios, D.M. (2010) ‘Too scared to go sick’—reformulating the research agenda on sickness absence. Industrial Relations Journal, 41 (4). pp. 270-288. ISSN 0019-8692

Taylor, P. (2010) 'Remote work from the perspective of the developed countries: a multi-country synthesis'. In: Offshoring and Working Conditions in Remote Work. Palgrave Macmillan/International Labour Organization, Basingstoke/Geneva, pp. 17-59. ISBN 13-978-0-230-24886-1

Taylor, P. (2010) 'The globalization of service work: analyzing the transnational call centre value chain'. In: Working Life: Renewing Labour Process Analysis. Palgrave Macmillan, Basingstoke, pp. 244-268. ISBN 13-978020222236

Taylor, P. and Bain, P.M. (2010) '"Across the great divide": union organising in UK and Indian call centres. In: A Handbook of Employment and Society: Working Space. Edward Elgar, Cheltenham, pp. 436-454. ISBN 9781847200549

Thompson, P. and Smith, C. (2010) Working Life: Renewing Labour Process Analysis. Critical Perspectives on Work and Employment . Palgrave Macmillan, Houndmills, Basingstoke. ISBN 978-0-230-22223-6

Taylor, P. and D'Cruz, Premilla and Noronha, Ernesto and Scholarios, D.M. (2010) Domestic labour : the experience of work in India's other call centre industry. In: Work and Life in the Global Economy. Palgrave Macmillan, Basingstoke, pp. 99-123. ISBN 9780230580848

Thompson, P. (2010) The capitalist labour process: concepts and connections. Capital and Class, 34.1 (100). pp. 7-14. ISSN 0309-8168

Thompson, P. and Vincent, S. (2010) Labour process theory and critical realism. In: Working Life: Renewing Labour Process Analysis. Critical Perspectives on Work and Employment . Palgrave Macmillan, Houndmills, Basingstoke, pp. 47-69. ISBN 978-0-230-22223-6

Thompson, P. and Smith, C. (2009) Labour power and labour process : contesting the marginality of the sociology of work. Sociology, 43 (5). pp. 913-930. ISSN 0038-0385

Thompson, P. and Smith, C. (2009) Waving, Not Drowning: Explaining and Exploring the Resilience of Labor Process Theory. Employee Rights and Responsibilities, 21 (3). pp. 253-262. ISSN 0892-7545

Taylor, P. and Connelly, L. (2009) Before the disaster: health, safety and working conditions at a plastics factory. Work, Employment and Society, 23 (1). pp. 160-169. ISSN 0950-0170

Taylor, P. and Warhurst, C. and Thompson, P. and Scholarios, D.M. (2009) On the front line. Work, Employment and Society, 23 (1). pp. 7-11. ISSN 0950-0170

Taylor, P. and D'Cruz, P. and Noronha, E. and Scholarios, D. (2009) Indian call centres and business process outsourcing : a study in union formation. New Technology, Work and Employment, 24 (1). pp. 19-42. ISSN 0268-1072

Taylor, P. and D'Cruz, Premilla and Noronha, Ernesto and Scholarios, Dora (2009) Union formation in the Indian call centre/BPO industry. In: The Next available Operator: Managing Human Resources in Indian Business Process Outsourcing Industry. Sage, New Delhi. ISBN 9788178299327

Taylor, P. and Scholarios, D.M. and Noronha, E. and D'Cruz, P. (2009) Work organisation and the experience of work in domestic Indian call centres. In: Work and life in the global economy: a gendered analysis of service work. Palgrave Macmillan, Basingstoke.

Taylor, P. (2009) Emerging trends in global contact centres. In Touch - Magazine of the Customer Contact Association (2).

Taylor, P. and , Scottish Development International/Scottish Enterprise (Funder) (2009) An Evaluation of the Indian BPO and Call Centre Industries in 2009. [Report]

Taylor, Phil and Baldry, Chris and Danford, Andy and Stewart, Paul (2009) 'An umbrella full of holes?' Corporate Restructuring, Redundancy and the Effectiveness of ICE Regulations. Industrial Relations/Relations Industrielles, 64 (1). pp. 27-49. ISSN 0034-379X

Thompson, P. and Jones, M. and Warhurst, C. (2009) From conception to consumption: creativity and the missing managerial link. In: Creative Labour: Working in the Creative Industries. Palgrave, London. ISBN 978-0-230-22200-7

Thompson, P. and McHugh, David (2009) Work Organisations: A Critical Approach. Palgrave Macmillan, Houndmills, Basingstoke. ISBN 978-0-230-52222-0

Thompson, P. (2009) Labour process theory and critical management studies. In: The Oxford Handbook of Critical Management Studies. Oxford University Press, Oxford, pp. 100-122. ISBN ISBN-13: 978-0-19-923771-5

Thompson, P. and Parker, R. and Cox, Stephen and , Australian Research Council (Funder) (2009) Networks in the shadow of markets and hierarchies: calling the shots in the visual effects industry. In: Proceedings of EGOS 2009: 25th European Group for Organizational Studies. European Group for Organizational Studies.

Taylor, P. and Cooper, C. (2008) 'It was absolute hell': inside the private prison. Capital and Class (96). pp. 3-30. ISSN 0309-8168

Taylor, P. (2008) Passage to India. In Touch - Magazine of the Customer Contact Association (1).

Taylor, P. and Noronha, E. and D'Cruz, P. and Scholarios, D. (2008) Employee voice and collective formation in the Indian ITES-BPO industry. Economic and Political Weekly, 43 (22). pp. 37-47. ISSN 0012-9976

Taylor, P. and Bain, P.M. (2008) United by a common language? Trade union responses in the UK and India to call centre offshoring. Antipode: A Radical Jounal of Geography, 40 (1). pp. 131-154. ISSN 0066-4812

Taylor, P. and , Scottish Development International/Scottish Enterprise (Funder) (2008) Developments in the Indian BPO Industry. [Report]

Taylor, P. and Anderson, P. and , Scottish Development International/Scottish Enterprise (Funder) (2008) Contact Centres in Scotland - the 2008 Audit. [Report]

Thompson, P. (2007) Models of capitalism. In: International Encyclopedia of Organization Studies. Sage Publications, Thousand Oaks, California, USA. ISBN 9781412915151

Thompson, P. (2007) Adler's theory of the capitalist labour process: a pale(o) imitation. Organization Studies, 28 (9). pp. 1359-1368. ISSN 0170-8406

Taylor, P. and Bain, P.M. (2007) Industrial relations under new labour. In: To be assertained. To be assertained.

Taylor, P. and Bain, P.M. (2007) Reflections on the call centre - a reply to Glucksmann. Work, Employment and Society, 21 (2). pp. 349-362. ISSN 0959-0170

Taylor, P. and Bain, P.M. (2007) Trade union responses to call centre offshoring. In: Reclaiming the Economy: Alternatives to Market Fundamentalism in Scotland and Beyond. Scottish Left Review Press, pp. 80-95. ISBN 978-0-9550362-3-2

Thompson, P. and Jones, M. and Warhurst, C. (2007) From conception to consumption: creativity and the missing managerial link. Journal of Organizational Behavior, 28 (5). pp. 625-640. ISSN 0894-3796

Taylor, P. and Bain, P.M. (2006) Work organisation and employee relations in Indian call centres. In: Developments in the Call Centre Industry: Analysis, Policy and Challenges. Routledge, pp. 36-57. ISBN 978-0-415-35702-9

Thompson, P. and Ackroyd, S. (2006) A little knowledge is a dangerous thing: some comments on the indeterminacy of Graham Sewell. Organization, 12 (5). pp. 705-710. ISSN 1350-5084

Taylor, P. and Bain, P.M. (2005) India calling to the far away towns: the call centre labour process and globalization. Work, Employment and Society, 19 (2). pp. 261-282. ISSN 0959-0170

Taylor, P. and Baldry, C.J. and Gall, G. and Bain, P.M. (2005) Striving under chaos: the effects of market turbulence and organisational flux on call centre work. In: Employment, Trade Union Renewal and the Future of Work. Palgrave, pp. 20-40. ISBN 140391477X

Thompson, P. (2005) Bureaucracy at work: misunderstanding and mixed blessings. In: The Values of Bureaucracy. Oxford, pp. 89-114. ISBN 0199275459

Thompson, P. (2005) Foundation and empire: a critique of Hardt and Negri. Capital and Class, 86. pp. 39-64. ISSN 0309-8168

Taylor, P. (2004) Call centres and human resource management. [Review]

Taylor, P. and Bain, P.M. (2004) Call centre offshoring to India: the revenge of history? Labour and Industry, 14 (3). pp. 15-38. ISSN 1030-1763

Taylor, P. and Bain, P.M. (2004) Humour as subversion in two call centres. In: Critical Realist Applications in Organisation and Management Studies. Critical Realism: Interventions . Routledge. ISBN 0-415-34510-3

Thompson, P. (2004) Brands, boundaries and bandwagons: a critical reflection on critical management studies. In: Critical Realism in Action in Organisation and Management Studies. Routledge, pp. 54-70. ISBN 0415345103

Thompson, P. and Callaghan, G. and van der-Broek, D. (2004) Teams without teamwork: Explaining the call centre paradox. Economic and Industrial Democracy, 25 (2). pp. 197-218. ISSN 0143-831X

Thompson, P. and Newsome, K.J. (2004) Labour process theory, work and the employment relationship. In: Theoretical perspectives on Work and the Employment Relationship. Industrial Relations Research Association, pp. 133-162. ISBN 0913447889

Thompson, P. and van der Broek, D. and Callaghan, G. (2004) Keeping up appearances: recruitment, skills and normative control in call centres. In: Call Centres and Human Resource Management: A Cross-National Perspective. Palgrave, pp. 129-152. ISBN 1403913048

Taylor, P. and Bain, P.M. (2003) Call centre organising in adversity: from Excell to Vertex. In: Union Organizing: Campaigning for Trade Union Recognition. Routledge Studies in Employment Relations . Routledge. ISBN 041526782X

Taylor, P. and Bain, P.M. (2003) Subterranean worksick blues: humour as subversion in two call centres. Organization Studies, 24 (9). pp. 1487-1509. ISSN 0170-8406

Taylor, Phil and Baldry, Chris and Bain, Peter and Ellis, Vaughan (2003) 'A unique working environment': health, sickness and absence management in UK call centres. Work, Employment and Society, 17 (3). pp. 435-458. ISSN 0959-0170

Thompson, P. (2003) Animal magic: Nigel Nicholson and evolutionary psychology. British Journal of Management, 14 (4). pp. 373-375. ISSN 1045-3172

Thompson, P. (2003) Disconnected capitalism: or why employers can't keep their side of the bargain. Work, Employment and Society, 17 (2). pp. 359-378. ISSN 0959-0170

Thompson, P. (2003) Fantasy island: a labour process critique of the 'age of surveillance'. Surveillance and Society, 1 (2). pp. 138-151. ISSN 1477-7487

Taylor, P. and Mulvey, G. and Hyman, J.D. and Bain, P.M. (2002) Work organization, control and the experience of work in call centres. Work, Employment and Society, 16 (1). pp. 133-150. ISSN 0959-0170

Thompson, P. and Callaghan, G. (2002) Skill formation in call centres. In: Call Centres: A Comparative Analysis. Ashgate, pp. 105-122. ISBN 0745619559

Taylor, P. and Bain, P.M. (2002) Consolidation, 'cowboys' and the developing employment relationship in Dutch, UK and US call centres. In: Re-Organizing Service Work: Call Centres in Germany and Britain. Ashgate, pp. 42-63. ISBN 0-7546-1955-9

Thompson, P. (2002) Per una critica del quadro di riferimento: Laboro, occupazione e politica economica nella ed olte la labour process theory. In: Sociologia del lavoro e studi organizzativi. Lo stato del dibattito in Italia ed in Gran Bretagna. Franco Angeli, Italy, pp. 40-60. ISBN 8846440773

Taylor, P. (2001) Review of rising from the ashes? Labor in the age of 'global' capitalism. Historical Materialism, 8. pp. 519-530. ISSN 1465-4466

Taylor, P. and Bain, P.M. (2001) Trade unions, workers' rights and the 'frontier of control' in UK call centres. Economic and Industrial Democracy, 22 (1). pp. 39-66. ISSN 0143-831X

Thompson, P. and Warhurst, C. and Callaghan, G. (2001) Ignorant theories and knowledgeable workers: interrogating the connections between knowledge, skills and services. Journal of Management Studies, 38 (7). pp. 923-942. ISSN 0022-2380

Thompson, Paul and Nickson, Dennis and Jones, Carol (1998) Not part of the family? The limits to managing the corporate way in international hotel chains. International Journal of Human Resource Management, 9 (6). pp. 1048-1063. ISSN 0958-5192

Thompson, Paul and Nickson, Dennis and Jones, Carol and Wallace, Terry (1998) Internationalization and integration: a comparison of manufacturing and service firms. Competition and Change, 3 (4). pp. 387-415. ISSN 1024-5294

Taylor, P. and Roberts, M. and GatevaKostova, S.V. and Clarke, R.B.M. and Barwood, G.P. and Rowley, W.R.C. and Gill, P. (1997) Investigation of the s-2(1/2)-d-2(5/2) clock transition in a single ytterbium ion. Physical Review A, 56 (4). pp. 2699-2704. ISSN 1050-2947

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Urano, Edson and Stewart, Paul (2009) Beyond organised labour in Japan? - the case of the Japanese community union federation. In: Community Unionism: A Comparative Analysis of Concepts and Contexts. Palgrave-Macmillan, Basingstoke, pp. 1-28. ISBN 978-0-230-57250-8

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van der Heijden, Beatrice and Scholarios, D.M. (2010) Supervisor-Subordinate Age Dissimilarity and Performance Ratings: The Buffering Effects of Supervisory Relationship and Practice. International Journal of Aging and Human Development, 71 (3). pp. 231-258.

Vanselow, A. and Warhurst, C. and Bernhardt, A. and Dresser, L. (2009) Working at the Wage Floor: Hotel Room Attendants and Labor Market Institutions in Europe and the US. In: Low Wage Work in a Wealthy World. Russell Sage, New York.

Van der Meer, Robert and Bititci, U. and Maguire, Catherine and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, D. and Shafti, F.S. (2007) An empirical study into the modeling of key organizing processes. In: 18th Annual Production and Operations Management Society (POMS) Conference, 2007-05-01, Dallas, USA.

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Warhurst, Chris and Nickson, Dennis and Commander, Johanna and Gilbert, Kay (2013) 'Role stretch’ : assessing the blurring of teaching and non-teaching in the classroom assistant role in Scotland. British Educational Research Journal. ISSN 0141-1926 (In Press)

Warhurst, Chris and Carre, Francoise and Findlay, Patricia and Tilly, Chris (2012) Are Bad Jobs Inevitable? : Trends, Determinants and Responses to Job Quality in the Twenty-First Century. Critical Perspectives on Work and Employment . Palgrave Macmillan, London. ISBN 0230336914

Warhurst, Chris and Van den Broek, Di and Hall, Richard and Nickson, Dennis (2012) Great expectations : gender, looks and lookism at work. International Journal of Work Organisation and Emotion, 5 (1). pp. 72-90. ISSN 1740-8938

Warhurst, C. and Findlay, Patricia and Kalleberg, A. (2011) Human relations special issue call for papers : Understanding job quality. Human Relations, 64 (1). pp. 133-136. ISSN 0018-7267

Walsh, K. and Burns, C. and Antony, J. (2010) Electronic adverse incident reporting in hospitals. Leadership in Health Services, 23 (4). ISSN 1751-1879

Warhurst, C. (2009) The missing middle : management in the creative industries. In: Managing creativity. Cambridge University Press, Cambridge. ISBN 9780521518536

Warhurst, Chris and Nickson, Dennis (2009) 'Who's got the look?' Emotional, aesthetic and sexualized labour in interactive services. Gender, Work and Organization, 16 (3). pp. 385-404. ISSN 0968-6673

Warhurst, Chris and van den Broek, Dianne and Hall, Richard and Nickson, Dennis (2009) Lookism: the new frontier of employment discrimination? Journal of Industrial Relations, 51 (1). pp. 131-136. ISSN 0022-1856

Warhurst, C. and Findlay, Patricia and Commander, J. and Gilbert, K. and , Equality & Human Rights Commission and , Equality & Human Rights Commission (Funder) (2009) Financial Services Inquiry: Sex discrimination and gender pay gap report of the Equality and Human Rights Commission. [Report]

Warhurst, C. and Furlong, A. and Commander, J. and Findlay, J. and Hurrell, S.A. and Symeonides, A. and Wilson, F. and , Scottish Government (Funder) (2009) Higher and Further Education Students' Income, Expenditure and Debt in Scotland 2007-08. [Report]

Warhurst, C. and Hurrrel, S.A. and Gilbert, K. and Nickson, D.P. and Commander, J. and Calder, I. (2009) Just 'mothers really'? role stretch and low pay amongst female classroom assistants. In: Work matters. Palgrave Macmillan, Basingstoke, England, pp. 180-196. ISBN 9780230576391

Warhurst, C. and Lloyd, C. and Dutton, Eli (2008) The national minimum wage, low pay and the UK hotel industry: The case of room attendants. Sociology, 42 (6). pp. 1128-1236. ISSN 0038-0385

Warhurst, C. (2008) The knowledge economy, skills and government Labour market intervention. Policy Studies, 29 (1). pp. 71-86. ISSN 0144-2872

Warhurst, C. and Eikhof, D.R. and Haunschild, A. (2008) Out of Balance or Just Out of Bounds? Analysing the Relationship between Work and Life. In: Work Less, Live More? Critical Analyses of the Work-Life Boundary. Palgrave, London.

Warhurst, C. and Thompson, P. and Nickson, D.P. (2008) Labour process theory : putting the materialism back into the meaning of service work. In: Service work. Routledge, pp. 91-112. ISBN 978-0-415-95317-7

Warhurst, Chris and Eikhof, Doris Ruth and Haunschild, Axel (2008) Work Less, Live More? Critical Analyses of the Work-Life Boundary. Critical Perspectives on Work and Organisations . Palgrave Macmillan, London. ISBN 978-0230535602

Warhurst, C. and Nickson, D.P. (2007) Employee experience of aesthetic labour in retail and hospitality. Work, Employment and Society, 21 (1). pp. 103-120. ISSN 0959-0170

Warhurst, C. (2007) Developing the Knowledge Economy: Skills, Skill Formation and Government Intervention. In: Working it out? The Labour Process and Employment Relations in the New Economy. Akadémiai Kiadó, Budapest.

Warhurst, C. and Findlay, P. and Thompson, P. and , unionlearn (Funder) (2007) Organising to Learn/Learning to Organise: Three Case Studies on the Effects of Union-led Workplace Learning. [Report]

Warhurst, C. and Nickson, D.P. (2007) A new labour aristocracy? aesthetic labour and routine interactive service. Work, Employment and Society, 21 (4). pp. 785-798. ISSN 0950-0170

Warhurst, C. and Nickson, D.P. and Commander, J. and Hurrell, S.A. and , Nuffield Foundation (Funder) (2007) An International Comparative Survey of Retail Employer Soft Skill Demands. [Report]

Wong, K.Y. and Baum, T.G. (2006) Tourism industrial development and multinational corporations: a case of productivity spillovers in Malaysia. In: Tourism local systems and networking. Advances in Tourism Research, . Elsevier, London, United Kingdom. ISBN 0080449387

Warhurst, C. and Thompson, P. (2006) Mapping knowledge in work: Proxies or practices? Work, Employment and Society, 20 (4). pp. 787-800. ISSN 0959-0170

Warhurst, C. (2005) The knowledge economy: an opportunity for radical workforce intervention. Budapest Management Review, 36 (7-8). pp. 73-83. ISSN 0133-0179

Witz, Anne M. and Warhurst, Chris and Nickson, Dennis P. (2003) The labour of aesthetics and the aesthetics of organisation. Organization, 10 (1). pp. 33-54. ISSN 1350-5084

Warhurst, C. and Nickson, D.P. (2001) Looking Good and Sounding Right: Style Counselling and the Aesthetics of the New Economy. Industrial Society. ISBN 1858359902

Warhurst, Chris and Lockyer, Cliff and Dutton, Eli (2001) IT jobs: Opportunities for all? New Technology, Work and Employment, 21 (1). pp. 75-88. ISSN 0268-1072

Wilson, F. and Thompson, P. (2001) Sexual harassment as an exercise of power. Gender, Work and Organization, 8 (1). pp. 61-83. ISSN 0968-6673

Warhurst, C. and Nickson, D.P. and Witz, A. and Cullen, A.M. (2000) Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow. Services Industries Journal, 20 (3). pp. 1-18. ISSN 0264-2069

Wedderbern, Alexander and Scholarios, Dora (1993) Guidelines for shiftworkers : trials and errors. Ergonomics, 36 (1-3). pp. 211-217. ISSN 0014-0139

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Zeidner, Joseph and Scholarios, Dora and Johnson, Cecil D. (2003) Evaluating job knowledge criterion components for use in classification research. Military Psychology, 15 (2). pp. 97-116. ISSN 0899-5605

Zeidner, J. and Scholarios, D.M. and Johnson, C. (2001) Classification techniques for person-job matching: an illustration using the US Army. Kybernetes, 30 (8). pp. 984-1005. ISSN 0368-492X