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Number of items: 6.

Article

Smith, Marisa and Busi, Marco and Ball, Peter and Van der Meer, Robert (2008) Factors influencing an organisation's ability to manage innovation : a structured literature review and conceptual model. International Journal of Innovation Management, 12 (4). pp. 655-676. ISSN 1363-9196

Busi, M. and Bititci, U. (2006) Collaborative performance management: present gaps and future research. International Journal of Productivity and Performance Management, 55 (1). pp. 7-25. ISSN 1741-0401

Bititci, Umit and Busi, Marco (2006) Collaborative performance measurement: a state of the art and future research. International Journal of Productivity and Performance Management, 55 (1). pp. 7-25. ISSN 1741-0401

Conference or Workshop Item

Ball, P.D. and Busi, M. and Smith, M. and Van Der Meer, R.B. (2006) Innovation calling-components of the innovative organisation: a call centre perspective. In: 13th International Annual Conference of the European Operations Management Association, 2006-06-18 - 2006-06-21, Glasgow.

Bititci, U. and Busi, M. and Walls, L.A. (2006) Measuring the value of customer management: lessons from the UK call and contact industry. In: 17th Annual Conference of the Production and Operations Management Society, 2006-04-24 - 2006-05-01, Boston.

Bititci, U. and Busi, M. and Walls, L.A. (2006) A conceptual framework for understanding the shared services model. In: 17th Annual Conference of the Production and Operations Management Society, 2006-04-24 - 2006-05-01, Boston.

This list was generated on Sat Oct 25 13:55:38 2014 BST.