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Chan, J.K.L. and Baum, T. (2007) Ecotourists' perception of ecotourism experience in lower Kinabatangan, Sabah, Malaysia. Journal of Sustainable Tourism, 15 (5). pp. 574-590. ISSN 0966-9582
Chan, J.K.L. and Baum, T. (2007) Riverboat tourism as part of ecotourism activities - tourists' reactions, perceptions and management implications - the case of sukua, malaysia. Tourism, Culture and Communication. ISSN 1098-304X
Chan, J.K.L. and Baum, T. (2007) Some new thoughts in researching consumer satisfaction: an extension of Herzberg's motivator and hygiene factor theory. Journal of Travel and Tourism Marketing, 23 (1). pp. 71-83. ISSN 1054-8408
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