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Article

Eden, Colin and Ackermann, Fran (2013) Problem structuring : on the nature of, and reaching agreement about, goals. EURO Journal on Decision Processes. ISSN 2193-9438

Dörfler, Viktor and Ackermann, Fran (2012) Understanding intuition : the case for two forms of intuition. Management Learning, 43 (5). 545–564. ISSN 1350-5076

Ackermann, Fran (2012) Problem structuring methods ‘in the dock’ : arguing the case for soft OR. European Journal of Operational Research, 219 (3). pp. 652-658. ISSN 0377-2217

Howick, S.M. and Ackermann, F. (2011) Mixing OR methods in practice : past, present and future directions. European Journal of Operational Research, 215 (3). 503–511. ISSN 0377-2217

Ackermann, Fran (2011) Getting 'messy’ with problems : the challenges of teaching ‘soft’ OR. INFORMS Transactions on Education, 12 (1). pp. 55-64.

Ackermann, Fran and Andersen, David F. and Eden, Colin and Richardson, G.P. (2011) Scriptsmap : a tool for designing multi-method policy-making workshops. Omega, 39 (4). pp. 427-434. ISSN 0305-0483

Ackermann, F. and Eden, C. (2011) Strategic management of stakeholders : theory and practice. Long Range Planning, 44 (3). pp. 179-196. ISSN 0024-6301

Ackermann, F. and De Vreede, G.J. (2011) Advances in designing group decision and negotiation processes. Group Decision and Negotiation, 20 (3). pp. 271-272. ISSN 0926-2644

Ackermann, Fran and Eden, Colin (2011) Negotiation in strategy making teams : group support systems and the process of cognitive change. Group Decision and Negotiation, 20 (3). pp. 293-314. ISSN 0926-2644

Bittici, U. and Ackermann, F. and Ates, Aylin and Davies, John D. and Gibb, S. and MacBryde, Jillian C. and Mackay, David and Maguire, Catherine and Van Der Meer, R.B. and Shafti, F. and , EPSRC (Funder) (2011) Managerial processes : an operations management perspective towards dynamic capabilities. Production Planning and Control, 22 (2). 157 - 173. ISSN 0953-7287

Bititci, Umit S. and Ackermann, Fran and Ates, Aylin and Davies, John and Garengo, Patrizia and Gibb, Stephen and MacBryde, Jillian and Mackay, David and Maguire, Catherine and van der Meer, Robert and Shafti, Farhad and Bourne, Michael and Firat, Seniye Umit (2011) Managerial processes: business process that sustain performance. International Journal of Operations and Production Management, 31 (8). 851 - 891. ISSN 0144-3577

Bititci, U. and Ackermann, F. and Ates, Aylin and Davies, John and Garengo, Patrizia and Gibb, Stephen and Macbryde, Jillian and Mackay, David and Maguire, Catherine and Van Der Meer, Robert and Shafti, Farhad and Bourne, Michael and Firat, Sinaye Umit (2011) Managerial processes: business processes that sustain performance. International Journal of Operations and Production Management, 31 (8). 851 - 891. ISSN 0144-3577

Ackermann, F. and Andersen, D.F. and Eden, C. and Richardson, George P. (2010) Using a group decision support system to add value to group model building. System Dynamics Review, 26 (4). pp. 335-346.

Ackermann, Fran (2010) How OR can contribute to strategy making. Journal of the Operational Research Society, 62 (5). pp. 921-923. ISSN 0160-5682

Eden, Colin and Ackermann, Fran (2010) Competences, distinctive competences, and core competences. Research in Competence-Based Management, 5. pp. 3-33. ISSN 1744-2117

Ackermann, Fran and Andersen, David and Eden, Colin and Richardson, G.P. (2010) ScriptsMap: a tool for designing strategy workshops. Omega, 329 (4). pp. 427-434. ISSN 0305-0483

Shaw, D. and Eden, C. and Ackermann, F. (2009) Mapping causal knowledge: how managers consider their environment during meetings. International Journal of Management and Decision Making, 10 (5-6). pp. 321-340. ISSN 1462-4621

Eden, C. and Ackermann, F. and Bryson, J. and Richardson, George P. and Andersen, D.F. and Finn, C.B. (2009) Integrating modes of policy analysis and strategic management practice : requisite elements and dilemmas. Journal of the Operational Research Society, 60 (1). pp. 2-13. ISSN 0160-5682

Howick, S.M. and Eden, C. and Ackermann, F. and Williams, T.M. (2008) Building confidence in models for multiple audiences : the modelling cascade. European Journal of Operational Research, 186 (3). pp. 1068-1083. ISSN 0377-2217

Bryson, J. and Ackermann, F. and Eden, C. (2007) Putting the resource-based view of strategy and distinctive competencies to work in public organizations. Public Administration Review, 67 (4). pp. 702-717. ISSN 0033-3352

Ackermann, F. and Belton, V. and Ensslin, L. and Montibeller, G. (2007) Reasoning maps for decision aid: an integrated approach for problem-structuring and multi-criteria evaluation. Journal of the Operational Research Society, 59 (5). pp. 575-589. ISSN 0160-5682

Ackermann, F. and Eden, C. and Williams, T.M. and Howick, S.M. (2007) Systemic risk assessment: a case study. Journal of the Operational Research Society, 58 (1). pp. 39-51. ISSN 0160-5682

Morton, A. and Ackermann, F. and Belton, V. (2006) Problem structuring without workshops? Experiences with distributed interaction within a PSM process. Journal of the Operational Research Society, 58 (5). pp. 547-556. ISSN 0160-5682

Andersen, D.F. and Bryson, J. and Richardson, George P. and Ackermann, F. and Eden, C. and Finn, C.B. (2006) Integrating modes of systems thinking into strategic planning education and practice: the thinking person's institute approach. Journal of Public Affairs Education, 12 (3). pp. 265-293. ISSN 1523-6803

Howick, S.M. and Ackermann, F. and Andersen, D.F. (2006) Linking event thinking with structural thinking: Methods to improve client value in projects. System Dynamics Review, 22 (2). pp. 113-140.

Eden, C. and Ackermann, F. (2006) Where next for problem structuring methods? Journal of the Operational Research Society, 57 (7). pp. 766-768. ISSN 0160-5682

De Vreede, G.J. and Ackermann, F. (2005) Introduction to the special issue: International perspectives in group decision and negotiation research. Group Decision and Negotiation, 14 (4). pp. 265-266. ISSN 0926-2644

Ackermann, F. (2005) Discussion on article 3: Kelly's contribution to information systems. International Journal of Technology and Human Interaction, 1 (4). pp. 57-58.

Ackermann, F. and Franco, L.A. and Gallupe, B. and Parent, M. (2005) GSS for multi-organizational collaboration: Reflections on process and content. Group Decision and Negotiation, 14 (4). pp. 307-331. ISSN 0926-2644

Ackermann, F. and Eden, C. (2005) Using causal mapping with group support systems to elicit an understanding of failure in complex projects: Some implications for organizational research. Group Decision and Negotiation, 14 (5). pp. 355-376. ISSN 0926-2644

Eden, C. and Ackermann, F. and Williams, T.M. (2005) The amoebic growth of project costs. Project Management Journal, 36. pp. 15-27. ISSN 8756-9728

Eden, C. and Williams, T.M. and Ackermann, F. (2004) Analysing project costs overruns: Comparing the 'measured mile' analysis and system dynamics modellings. International Journal of Project Management, 23 (2). pp. 135-139. ISSN 0263-7863

Bryson, John M. and Ackermann, F. and Eden, Colin (2004) Contributions of 'planning under pressure'. Planning Theory and Practice, 3 (3). pp. 201-210. ISSN 1464-9357

Williams, T. and Ackermann, F. and Eden, C. (2003) Structuring a delay and disruption claim: an application of cause-mapping and system dynamics. European Journal of Operational Research, 148 (1). pp. 192-204. ISSN 0377-2217

Shaw, D. and Ackermann, F. and Eden, C. (2003) Approaches to sharing knowledge in group problem structuring. Journal of the Operational Research Society, 54 (9). pp. 936-948. ISSN 0160-5682

Eden, C. and Ackermann, F. (2003) Cognitive mapping expert views for policy analysis in the public sector. European Journal of Operational Research, 152 (3). pp. 615-630. ISSN 0377-2217

Ackermann, F. and Belton, V. and Morton, A. (2003) Technology-driven and model-driven approaches to group decision support: Focus, research philosophy, and key concepts. European Journal of Information systems, 12 (2). pp. 110-126. ISSN 0960-085X

Ackermann, F. and de Vreede, G.J. (2002) Introduction to the special issue on group decision and negotiation 2001. Group Decision and Negotiation, 11 (2). pp. 65-67. ISSN 0926-2644

Ackermann, F. and de Vreede, G.J. (2001) European research on group decision support systems : Introduction to the special issue. Group Decision and Negotiation, 10 (1). pp. 1-4. ISSN 0926-2644

Ackermann, F. and Eden, C. (2001) Contrasting single user and networked group decision support systems for strategy making. Group Decision and Negotiation, 10 (1). pp. 47-66. ISSN 0926-2644

Eden, C. and Ackermann, F. (2001) Group decision and negotiation in strategy making. Group Decision and Negotiation, 10 (2). pp. 119-140. ISSN 0926-2644

Eden, Colin and Ackermann, Fran (2000) Mapping distinctive competencies : a systemic approach. Journal of the Operational Research Society, 51 (1). pp. 12-20. ISSN 0160-5682

Eden, Colin and Williams, Terence and Ackermann, Fran and Howick, Susan (2000) The role of feedback dynamics in disruption and delay on the nature of disruption and delay (D&D) in major projects. Journal of the Operational Research Society, 51. pp. 291-300. ISSN 0160-5682

Eden, Colin and Williams, Terence and Ackermann, Fran (1998) Dismantling the learning curve : the role of disruptions on the planning of development projects. International Journal of Project Management, 16 (3). pp. 131-138. ISSN 0263-7863

Ackermann, Fran and Eden, Colin and Williams, Terence (1997) Modeling for litigation : mixing qualitative and quantitative approaches. Interfaces, 27 (2). pp. 48-65.

Ackermann, Fran and Eden, Colin (1997) Contrasting GDSSs and GSSs in the context of strategic change : implications for facilitation. Journal of Decision Systems, 6 (3). pp. 221-250.

Eden, C. and Ackermann, F. (1996) ''Horses for courses'': a stakeholder approach to the evaluation of GDSSs. Group Decision and Negotiation, 5 (4-6). pp. 501-519. ISSN 0926-2644

Eden, Colin and Ackermann, Fran (1996) Horses for courses - a stakeholder view of the evaluation of GDSS's. Group Decision and Negotiation, 5 (4-6). pp. 501-520. ISSN 0926-2644

Williams, Terence and Eden, Colin and Ackermann, Fran and Tait, Andrew (1995) The effects of design changes and delays on project costs. Journal of the Operational Research Society, 46 (7). pp. 809-818. ISSN 0160-5682

Williams, Terence and Eden, Colin and Ackermann, Fran and Tait, Andrew (1995) The vicious circles of parallelism. International Journal of Project Management, 13 (3). pp. 151-155. ISSN 0263-7863

Ackermann, Fran and Eden, Colin (1994) Issues in computer and non-computer supported GDSSs. Decision Support Systems, 12 (4-5). pp. 381-390. ISSN 0167-9236

Eden, Colin and Ackermann, Fran (1993) Evaluating strategy : its role within the context of strategic control. Journal of the Operational Research Society, 44 (9). pp. 853-865. ISSN 0160-5682

Eden, C. and Ackermann, F. and Cropper, S. (1992) The analysis of cause maps. Journal of Management Studies, 29 (3). pp. 309-324. ISSN 0022-2380

Cropper, Steve and Ackermann, Fran and Eden, Colin (1992) Exploring and negotiating collective action through computer-aided cognitive mapping. The Environmental Professional, 15. pp. 176-185.

Ackermann, Fran and Cropper, Steve and Eden, Colin (1992) Moving between groups and individuals using a DSS. Journal of Decision Sciences, 1 (1). pp. 17-34.

Cropper, Steve and Eden, Colin and Ackermann, Fran (1990) Keeping sense of accounts using computer based cognitive maps. Social Science Computer Review, 8 (3). pp. 345-366.

Book

Ackermann, Fran and Eden, Colin (2011) Making strategy : mapping out strategic success. Sage, London. ISBN 9781849201209

Ackermann, F. and Eden, C. and Brown, I. (2005) The practice of making strategy a step by step guide. Sage, United Kingdom. ISBN 9780761944942

Eden, C. and Ackermann, F. and Brown, Ian (2004) Practice of making strategy: a step by step guide. Sage Publications, United Kingdom. ISBN 9780761944935

Bryson, J.M. and Ackermann, F. and Eden, C. and Finn, C.B. (2004) Visible thinking: unlocking causal mapping for practical business results. John Wiley & Sons, Chichester, United Kingdom. ISBN 0470869151

Eden, Colin and Ackermann, Fran (1998) Making strategy : the journey of strategic management. Sage, London. ISBN 9780761952244

Book Section

Williams, Terence and Ackermann, Fran and Eden, Colin (2013) Project risk : systemicity, cause mapping and a scenario approach. In: Managing risks in projects. E&FN Spon, London, pp. 343-352. ISBN 9780419229902

Ackermann, F. and Eden, C. (2010) The role of group decision support systems : negotiating safe energy. In: Handbook for Group Decision and Negotiation. Advances in group decision and negotiation, 4 . Springer: Dordrecht, pp. 285-301. ISBN 9789048190966

Eden, C. and Ackermann, F. (2010) Decision making in groups : theory and practice. In: Handbook of decision making. Blackwell Encyclopaedia of Management . Wiley-Blackwell, Chicester, pp. 231-272. ISBN 1405161353

Ackermann, Fran and Eden, Colin (2010) Strategic options development and analysis. In: Systems Approaches to Managing Change. Open University Press/Springer, London, pp. 139-190. ISBN 978-1-84882-808-7

Howick, S.M. and Ackermann, F. and Eden, C. and Williams, T.M. (2009) System dynamics and disruption and delay in complex projects. In: Encyclopaedia of complexity and systems science. Springer. ISBN 9780387758886

Howick, S.M. and Ackermann, F. and Eden, C. and Williams, T.M. (2008) Delay and disruption in complex projects. In: Encyclopedia of Complexity and Systems Science. Springer Reference . Springer, New York, USA, pp. 1845-1854. ISBN 978-0387758886

Ackermann, F. (2007) Cognitive Mapping. In: The SAGE Dictionary of Qualitative Management Research. Sage, London, pp. 42-43. ISBN 9781412935210

Ackermann, F. and Eden, C. (2005) Using causal mapping to support information systems development: some considerations. In: Causal Mapping for Research in Information Technology. Hershey, United States, pp. 263-283. ISBN 1591403979

Williams, T.M. and Ackermann, F. and Eden, C. and Howick, S.M. (2004) Learning from project failure. In: Management of Knowledge in Project Environments. Elsevier, United Kingdom, pp. 219-236. ISBN 750662514

Ackermann, F. and Bryson, J.M. and Crosby, B. (2004) Strategic planning in collaborative settings. In: Strategic Planning for Public and Non-Profit Organizations. Jossey Bass, United Kingdom, pp. 377-391. ISBN 0787967556

Ackermann, F. and Bryson, J.M. and Eden, C. and Finn, C.B. (2004) The oval mapping process: identifying strategic issues and formulating effective strategies. In: Strategic Planning for Public and Non-Profit Organizations. Jossey Bass, United Kingdom, pp. 355-376. ISBN 0787967556

Ackermann, F. and Howick, S.M. and Andersen, D.F. (2004) Stirling revisited: practical approaches to merging two systems thinking streams. In: Proceedings of the 22nd International Conference of the System Dynamics Society. Wiley.

Eden, C. and Ackermann, F. (2004) Use of 'soft-OR' models by clients - what do they want from them? In: Systems Modelling: Theory and Practice. Wiley, pp. 146-163. ISBN 0470867310

Eden, C. and Ackermann, F. (2002) A mapping framework for strategy making. In: Mapping Strategic Knowledge. Sage. ISBN 9780761969495

Ackermann, F. and Eden, C. (2001) SODA - journey making and mapping in practice. In: Rational Analysis in a Problematic World Revisited. Wiley, United Kingdom, pp. 43-61. ISBN 978-0-471-49523-9

Eden, C. and Ackermann, F. (2001) Strategic options development and analysis: the principles. In: Rational Analysis for a Problematic World Revisited: Problem Structuring Methods for Complexity, Uncertainty and Conflict, 2nd Edition. Wiley, United Kingdom, pp. 21-42. ISBN 978-0-471-49523-9

Eden, Colin and Williams, Terence and Ackermann, Fran and Howick, Susan (1999) On the nature of disruption and delay (D&D). In: Managing business by projects. Project Management Association, Helsinki, pp. 935-955.

Eden, Colin and Ackermann, Fran (1998) Analysing and comparing idiographic causal maps. In: Managerial and organisational cognition. Sage, London, pp. 192-209. ISBN 9780761951957

Bennett, Peter and Ackermann, Fran and Eden, Colin and Williams, Terence (1997) Analysing litigation and negotiation : using a combined methodology. In: Multimethodology. Wiley, Chichester, pp. 59-88. ISBN 9780471974901

Bryson, John and Ackermann, Fran and Eden, Colin and Finn, Charles (1996) Critical incidents and emergent issues in the management of large scale change effects. In: The state of public management. John Hopkins Press, Baltimore M.D., pp. 267-285.

Ackermann, F. (1996) Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups. In: Information Systems and Technology in the International Office of the Future. IFIP Advances in Information and Communication Technology . Springer, pp. 13-27. ISBN 0412797909

Bryson, John and Ackermann, Fran and Eden, Colin and Finn, Charles (1995) Using the 'oval mapping process' to identify strategic issues and formulate effective strategies. In: Strategic planning for public and nonprofit organisations. Jossey Bass, San Francisco, pp. 257-275.

Ackermann, F. and Cropper, S. and Edin, C. (1993) The role of decision support in individual performance review. In: Proceedings of the IFIP TC8/WG8.3 Working Conference on Decision Support in Public Administration. North-Holland Publishing Co, pp. 43-55. ISBN 0-444-81485-X

Eden, Colin and Ackermann, Fran (1992) Strategy development and implementation - the role of a group decision support system. In: Computer augmented teamwork. Van Nostrand Reinhold, New York, pp. 325-342. ISBN 9780442002770

Ackermann, Fran and Eden, Colin (1989) Strategic options development and analysis - SODA. In: Systems approaches to managing change. John Wiley and Sons Limited, Chichester, pp. 135-90.

Conference or Workshop Item

Eden, Colin and Ackermann, Fran (2012) Delivering public value from 'above and beyond'. In: Creating Public Value in a Multi-Sector Shared Power World, 2012-09-20 - 2012-09-22, Minnesota. (Unpublished)

MacKay, David and Ackermann, Fran (2011) Extending the reach of strategy as practice through dynamic capabilities. In: Strategic Management Society Conference, 2011-11-06 - 2011-11-09, Miami. (Unpublished)

Eden, Colin and Ackermann, Fran (2011) Making strategy through the prioritization and management of key issues. In: Academy of Management Conference, 2011-11-20, San Antonio. (Unpublished)

Eden, Colin and Ackermann, Fran and Page, Kevin (2011) Leading strategy making : Facilitating commitment to strategy. In: 71st Annual Meeting of the Academy of Management, 2011-08-12 - 2011-08-15, San Antonio, Texas.

Mackay, David and Ackermann, Fran (2011) A SaP based framework for researching the practice of dynamic capability. In: BAM Conference, Strategy as Practice Track, 2011-09-01.

Page, K. and Eden, C. and Ackermann, F. (2010) Procedural justice and cooperative behavior: passion and compassion in innovation. In: Academy of Management Conference, 2010-08-05 - 2010-08-10, Montreal. (Unpublished)

Dorfler, Viktor and Ackermann, Fran (2010) Understanding intuitive knowledge. In: AoM2010, 2010-08-06 - 2010-08-10, Montréal.

Zaar, M. and Eden, C. and Ackermann, F. (2010) A resource-based view of entrepreneurship: passion, dedication, commitment, will and motivation. In: Academy of Management Conference, 2010-08-05 - 2010-08-10, Montreal. (Unpublished)

Howick, S.M. and Ackermann, F. (2009) Past, Present and Future Directions: a review and analysis of mixing methods. In: Operational Research Conference, 2009-09-01, Warwick, UK..

Mackay, D. and Bititci, U. and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Maguire, C. and Shafti, F. and Van Der Meer, R.B. (2008) The process of managing performance: an inductive model. In: 15th International Euroma Conference, 2008-06-15 - 2008-06-18, University of Groningen, Netherlands.

Mackay, David and Maguire, Catherine and Bititci, Umit S. and Ackermann, Fran and Gibb, Stephen and Davies, John B. and Van der Meer, Robert and MacBryde, Jillian C. and Ates, Aylin and Shafti, Farhad (2008) Towards a mixed method approach for the multidisciplinary investigation of management processes. In: EURAM Annual Conference, 2008-05-14 - 2008-05-17, Ljubljana & Slovenia.

Eden, Colin and Ackermann, F. (2008) Facilitating strategy development with management teams: leadership, identity and models. In: Academy of Management Conference, 2008-08-08 - 2008-08-13, Anaheim, California, USA. (Unpublished)

Dörfler, V. and Baracskai, Z. and Velencei, J. and Ackermann, F. (2008) Intuition: a new knowledge model for knowledge management. In: Academy of Management 2008, 2008-08-08 - 2008-08-13, Califonia, United States of America.

Maguire, Catherine and Bititci, U. and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, D. and Shafti, F.S. and Van Der Meer, R.B. (2008) Learning to SEE: is scanning the external environment key to sustainability? In: 15th International Annual European Operations Management Association, EurOMA, 2008-01-01, Groningen, the Netherlands.

Ackermann, F. and Eden, Colin (2008) Unpacking resources: some considerations with respect to efficacy and nature. In: Academy of Management Conference, 2008-08-08 - 2008-08-13, Anaheim, California, USA. (Unpublished)

Bititci, Umit and Ates, Aylin and Macbryde, Jillian and Van Der Meer, Robert and Ackermann, Fran (2007) Complementarities in strategy management. In: Proceedings of the 14th European Operations and Management Conference, 2007-06-01. (Unpublished)

Van der Meer, Robert and Bititci, U. and Maguire, Catherine and Ackermann, F. and Ates, Aylin and Bourne, M. and Davies, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, D. and Shafti, F.S. (2007) An empirical study into the modeling of key organizing processes. In: 18th Annual Production and Operations Management Society (POMS) Conference, 2007-05-01, Dallas, USA.

Eden, C. and Ackermann, F. (2007) The resource based view: theory and practice. In: Academy of Management Conference, 2007-08-03 - 2007-08-08, Philadelphia, USA. (Unpublished)

Anderson, D.F. and Bryson, J.M. and Richardson, G.P. and Ackermann, F. and Eden, C. and Finn, C.B. (2006) Integrating modes of systems thinking into public strategies management education and practice. In: To Be Ascertained, 1900-01-01. (Unpublished)

Bryson, J. and Ackermann, F. and Eden, C. (2005) Identifying and making use of distinctive competencies in public and non-profit organizations. In: Academy of Management Conference, 2005-08-05 - 2005-08-10, Honolulu, Haiwaii.

Eden, C. and Ackermann, F. (2005) Discovering core competencies: working with patterns of distinctive competences and competences. In: British Academy of Management, 2007-09-10 - 2007-09-13, Warwick, United Kingdom.

Ackermann, F. and Eden, C. (2003) Powerful and interested stakeholders matter : their identification and management. In: American Academy of Management Conference, 2003-08-01, Seatle, USA. (Unpublished)

Bryson, J.M. and Crosby, B.C. and Ackermann, F. (2003) Strategic planning in collaborative settings. In: 10th International Conference on Multi-Organisational Partnerships, Alliances and Networks, 2003-06-25 - 2003-06-28, Glasgow.

Williams, T.M. and Eden, C. and Ackermann, F. and Howick, S.M. (2001) The use of project post-mortems. In: Project Management Institute Annual Symposium, 2001-11-01, Nashville, Tenessee, USA. (Unpublished)

Williams, T.M. and Ackermann, F. and Eden, C. (2001) Delay and disruption (D and D) claims: preparing them and learning lessons for future projects. In: Fourth European Project Management Conference, 2001-06-01, London, United Kingdom. (Unpublished)

Monograph

Dorfler, Viktor and Baracskai, Zoltán and Velencei, Jolán and Ackermann, Fran (2011) Facts, skills and intuition: a typology of personal knowledge. Working paper. University of Strathclyde, Glasgow. (Unpublished)

Bititci, U. and Ackermann, F. and Ates, Aylin and Davis, J. and Gibb, S. and MacBryde, Jillian C. and Mackay, David and Maguire, Catherine and Van Der Meer, R.B. and Shafti, F. and Bourne, M. (2008) Manage processes: what are they? Working paper. University of Strathclyde, Glasgow, UK.