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Article

Nickson, D.P. and Warhurst, C. and Commander, J. and Hurrell, S.A. and Cullen, A.M. (2012) Soft skills and employability : evidence from UK retail. Economic and Industrial Democracy, 33 (1). pp. 65-84. ISSN 0143-831X

Nickson, D.P. and Warhurst, C. and Cullen, A.M. and Watt, A. (2003) Bringing in the excluded? Aesthetic labour, skills and training in the new economy. Journal of Education and Work, 16 (2). pp. 185-203. ISSN 1363-9080

Warhurst, C. and Nickson, D.P. and Witz, A. and Cullen, A.M. (2000) Aesthetic labour in interactive service work: some case study evidence from the 'new' Glasgow. Services Industries Journal, 20 (3). pp. 1-18. ISSN 0264-2069

Book Section

Nickson, Dennis P. and Warhurst, Christopher and Witz, Anne and Cullen, Anne Marie (2001) The importance of being aesthetic: work, employment and service organization. In: Customer Service: Empowerment and Entrapment. Palgrave, pp. 170-190. ISBN 0333946073